8Troubleshooting Guide

Screen issue

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen (refer

Check that the product is connected correctly with a

to "Connecting to a PC").

cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from the

 

graphics card exceeds the product's maximum

 

resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and set the

 

maximum resolution and frequency according to the

 

product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc)

 

and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC

 

and graphics card are set within a range compatible

There are shadows or ghost images left on the

with the product. Then, change the screen settings if

screen.

required by referring to the Additional Information on

 

 

the product menu and the Standard Signal Mode

 

Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

The colors on the screen have a shadow and

Go to Picture and adjust the Colo(u)r Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse

 

 

to return to the previous screen.

 

 

8 Troubleshooting Guide 125

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Samsung UD22B user manual Adjust Brightness and Contrast, Go to Picture and adjust the Colour Temp

UD22B specifications

The Samsung UD22B is a cutting-edge display designed primarily for professional environments, showcasing a blend of advanced technology, superior visual quality, and user-centered design. This model is a part of Samsung's innovative lineup of digital signage solutions, which are engineered to provide impactful displays suited for a variety of commercial applications.

One of the standout features of the UD22B is its impressive Ultra HD resolution of 3840 x 2160 pixels. This high pixel density ensures that images and videos are displayed with remarkable clarity and detail, making it ideal for environments where attention to visual content is crucial, such as retail stores, command centers, and presentation areas. The enhanced color accuracy further complements the high resolution, allowing for vivid and lifelike presentations that catch the viewer's eye.

The UD22B also incorporates Samsung’s advanced calibration technology, which ensures consistent color performance across multiple displays in a video wall setup. This feature is vital in environments where multiple screens are used in tandem, as it allows for seamless visuals and minimizes color discrepancies that can detract from the viewer experience.

In addition to its impressive image quality, the UD22B offers a slim and sleek design that enhances its aesthetic appeal while conserving space. The thin bezels generate an almost borderless appearance when multiple units are tiled together, which is perfect for creating immersive video walls that captivate audiences.

Samsung has equipped the UD22B with versatile connectivity options, including HDMI and DisplayPort, enabling easy integration with various media sources and control systems. The display also supports daisy chaining, which simplifies the connection of multiple screens and streamlines installation.

Another key feature of the UD22B is its durability. Built to withstand continuous operation, this display is designed for long-term use, reducing the need for maintenance and ensuring a reliable performance in bustling commercial environments.

Moreover, the UD22B includes advanced features such as content scheduling and remote management capabilities, allowing users to control and update content from a centralized system. This flexibility is critical for businesses that require dynamic and timely updates to their visual communications.

Overall, the Samsung UD22B stands out as a premium choice for businesses seeking high-quality digital signage solutions. Its combination of superior image quality, durability, and user-friendly features makes it a powerful tool for enhancing communication and engagement in diverse professional settings.