Manuals / Samsung / TV and Video / Televisions

Samsung UE28J4100AKXRU manual Troubleshooting, Problems or a blank screen, Brightness / Sharpness

Models: UE40J5120AUXRU UE48J5100AUXRU UE32J5120AKXRU UE28J4100AKXRU UE40J5100AUXRU UE32J5100AKXRU UE32J4100AUXRU

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Troubleshooting

(Depending on the country and model)

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service centre.

Issues

Solutions and Explanations

 

 

 

First of all, please perform the Picture Test and confirm that your TV is properly

Picture Quality

displaying test image. (go to MENU - Support - Self Diagnosis - Picture Test) If the test

 

image is properly displayed, the poor picture may caused by the source or signal.

 

 

 

•• If you have an analogue cable/set top box, upgrade to a digital set top box. Use

 

HDMI or Component cables to deliver HD (high definition) picture quality.

 

•• Cable/Satellite subscribers: Try HD stations from the channel line up.

The TV image does not

•• Aerial connection: Try HD stations after performing Auto tuning.

look as good as it did in

•• Many HD channels are up scaled from SD (Standard Definition) contents.

the store.

 

•• Adjust the Cable/Set top box video output resolution to 1080i or 720p.

 

•• Make sure you are watching the TV at the minimum recommended distance based

 

on the size and definition of the signal.

 

 

 

•• Compression of video contents may cause picture distortion especially in fast moving

The picture is distorted:

pictures such as sports and action movies.

 

macroblock error, small

•• Low signal level or bad quality can cause picture distortion. This is not a TV issue.

block, dots, pixelization

•• Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on

 

 

analogue and digital TV.

 

 

 

•• If you’re using a component connection, make sure the component cables are

Colour is wrong or missing.

connected to the correct jacks. Incorrect or loose connections may cause colour

 

problems or a blank screen.

 

 

 

•• Adjust the Picture options in the TV menu. (go to Picture Mode / Colour /

 

Brightness / Sharpness)

There is poor colour or

•• Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco

brightness.

Solution - Energy Saving)

 

•• Try resetting the picture to view the default picture settings. (go to MENU - Picture -

 

Reset Picture)

 

 

There is a dotted line on

•• If the picture size is set to Screen Fit, change it to 16:9.

 

the edge of the screen.

•• Change cable/satellite box resolution.

 

 

 

English - 12

[UJ4100_5100-RU]BN68-06489Q-02L04.indb 12

2015-04-13 오후 1:30:37

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Samsung UE28J4100AKXRU, UE32J5120AKXRU, UE40J5100AUXRU Troubleshooting, Problems or a blank screen, Brightness / Sharpness
Page 35 Page 37

UE40J5120AUXRU, UE48J5100AUXRU, UE32J5120AKXRU, UE28J4100AKXRU, UE40J5100AUXRU specifications

The Samsung UE32J4100AUXRU is a compact and stylish television that blends impressive performance with a sleek design, making it an excellent choice for smaller living spaces or bedrooms. With a screen size of 32 inches, this model is well-suited for intimate viewing experiences while still providing a clear and vibrant display.

One of the standout features of the UE32J4100AUXRU is its HD Ready resolution of 1366 x 768 pixels. This delivers sharp and vivid images, enhancing the viewing experience whether you are watching your favorite TV shows, movies, or playing video games. The TV uses a direct-lit LED backlight, ensuring uniform brightness across the screen and improving contrast for a more lifelike image.

The television incorporates Samsung's Wide Color Enhancer technology, which optimizes color reproduction and elevates the visual experience by revealing hidden details in darker scenes. This feature is particularly beneficial when watching high-definition content, as it brings out the vibrant colors and fine details that enrich the visual narrative.

With an intuitive user interface, the Samsung UE32J4100AUXRU makes navigation seamless. Its Smart Hub menu allows users to access a range of content and applications, providing ample opportunities for entertainment. The television is equipped with multiple connectivity options, including HDMI and USB ports, enabling easy connection to external devices such as gaming consoles, Blu-ray players, and USB drives.

Audio quality is equally important, and this model delivers satisfactory sound performance with its built-in 2-channel speaker system. Features like Dolby Digital Plus help enhance the audio experience, ensuring that dialogue and sound effects are clear and immersive.

In terms of energy efficiency, the UE32J4100AUXRU stands out with its A+ energy rating, contributing to lower energy consumption without compromising on performance. This makes it not only an economical choice but also an environmentally friendly option for consumers.

Overall, the Samsung UE32J4100AUXRU combines advanced technology and user-friendly features, making it a practical choice for those seeking an affordable yet high-quality television. Its fusion of design, performance, and versatility ensures a delightful entertainment experience for viewers.