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Samsung UE40J5100AUXRU Issues Solutions and Explanations Picture is black, Sound is too low at

Models: UE40J5120AUXRU UE48J5100AUXRU UE32J5120AKXRU UE28J4100AKXRU UE40J5100AUXRU UE32J5100AKXRU UE32J4100AUXRU

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Issues

Solutions and Explanations

 

 

The picture is black and

•• If you are using an AV composite input, connect the video cable (yellow) to the Green

white.

jack of component input 1 on the TV.

 

 

When changing channels,

•• If connected with a cable box, please try to reset the cable box. Reconnect the AC

cord and wait until the cable box reboots. It may take up to 20 minutes.

the picture freezes or is

 

distorted or delayed.

•• Set the output resolution of the cable box to 1080i or 720p.

 

 

 

 

First of all, please perform the Sound Test to confirm that your TV audio is properly

Sound Quality

operating. (go to MENU - Support - Self Diagnosis - Sound Test)

 

If the audio is ok, the sound problem may be caused by the source or signal.

 

 

There is no sound or

•• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected

the sound is too low at

to your TV.

maximum volume.

 

 

 

 

•• Set the Speaker Select option to TV Speaker in the sound menu.

 

•• If you are using an external device, make sure the audio cables are connected to the

 

correct audio input jacks on the TV.

The picture is good but

•• If you are using an external device, check the device’s audio output option (ex. you

there is no sound.

may need to change your cable box’s audio option to HDMI when you have a HDMI

 

connected to your TV).

 

•• If you are using a DVI to HDMI cable, a separate audio cable is required.

 

•• Reboot the connected device by reconnecting the device’s power cable.

 

 

 

•• Check the cable connections. Make sure a video cable is not connected to an audio

The speakers are making

input.

 

an inappropriate noise.

•• For aerial or cable connections, check the signal strength. Low signal level may

 

 

cause sound distortion.

 

 

No Picture, No Video

 

 

 

 

•• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

The TV will not turn on.

•• Make sure the wall outlet is working.

 

 

•• Try pressing the P button on the TV to make sure the problem is not the remote. If

 

the TV turns on, refer to “The remote control does not work” below.

 

 

 

•• Ensure the Sleep Timer is set to Off in the Time menu.

 

•• If your PC is connected to the TV, check your PC power settings.

The TV turns off

•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

automatically.

•• No Signal Power Off turns off the TV if no signal has been received by the TV for

 

 

a specified period time. Auto Power Off turns off the TV if there has been no user

 

input in four hours.

 

 

English - 13

English

[UJ4100_5100-RU]BN68-06489Q-02L04.indb 13

2015-04-13 오후 1:30:37

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Samsung UE40J5100AUXRU Issues Solutions and Explanations Picture is black, Sound is too low at, To your TV, Maximum volume
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UE40J5120AUXRU, UE48J5100AUXRU, UE32J5120AKXRU, UE28J4100AKXRU, UE40J5100AUXRU specifications

The Samsung UE32J4100AUXRU is a compact and stylish television that blends impressive performance with a sleek design, making it an excellent choice for smaller living spaces or bedrooms. With a screen size of 32 inches, this model is well-suited for intimate viewing experiences while still providing a clear and vibrant display.

One of the standout features of the UE32J4100AUXRU is its HD Ready resolution of 1366 x 768 pixels. This delivers sharp and vivid images, enhancing the viewing experience whether you are watching your favorite TV shows, movies, or playing video games. The TV uses a direct-lit LED backlight, ensuring uniform brightness across the screen and improving contrast for a more lifelike image.

The television incorporates Samsung's Wide Color Enhancer technology, which optimizes color reproduction and elevates the visual experience by revealing hidden details in darker scenes. This feature is particularly beneficial when watching high-definition content, as it brings out the vibrant colors and fine details that enrich the visual narrative.

With an intuitive user interface, the Samsung UE32J4100AUXRU makes navigation seamless. Its Smart Hub menu allows users to access a range of content and applications, providing ample opportunities for entertainment. The television is equipped with multiple connectivity options, including HDMI and USB ports, enabling easy connection to external devices such as gaming consoles, Blu-ray players, and USB drives.

Audio quality is equally important, and this model delivers satisfactory sound performance with its built-in 2-channel speaker system. Features like Dolby Digital Plus help enhance the audio experience, ensuring that dialogue and sound effects are clear and immersive.

In terms of energy efficiency, the UE32J4100AUXRU stands out with its A+ energy rating, contributing to lower energy consumption without compromising on performance. This makes it not only an economical choice but also an environmentally friendly option for consumers.

Overall, the Samsung UE32J4100AUXRU combines advanced technology and user-friendly features, making it a practical choice for those seeking an affordable yet high-quality television. Its fusion of design, performance, and versatility ensures a delightful entertainment experience for viewers.