There is no picture/video.

Check cable connections (remove and reconnect all cables connected to the TV and external devices).

Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

Make sure your connected devices are powered on.

Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control. Reboot the connected device by reconnecting the device’s power cable.

Aerial (Air/Cable) Connection (Cable: depending on the country)

The TV is not receiving all channels.

Make sure the Aerial cable is connected securely.

Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial setup) and wait for all available channels to be stored.

Verify the Aerial is positioned correctly.

The picture is distorted: macro block, small block, dots, pixelization error.

Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action movies.

A low signal can cause picture distortion. This is not a TV issue.

Others

The picture will not display in full screen.

HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or TV to full screen.

The remote control does not work.

-- Replace the remote control batteries with the poles (+/–) in the right direction. -- Clean the sensor’s transmission window on the remote.

-- Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control doesn’t turn the TV on or off, or adjust the volume.

Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code.

A “Mode Not Supported” message appears.

Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.

There is a plastic smell from the TV.

This smell is normal and will dissipate over time.

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Samsung UE32K5100AWXXN, UE32K4100AWXXH, UE32K5100AWXXH Aerial Air/Cable Connection Cable depending on the country, Others

UE40K5100AWXXN, UE40K5102AKXBT, UE32K5102AKXBT, UE32K4102AKXBT, UE32K4100AWXXH specifications

Samsung is a globally renowned brand in the electronics market, particularly known for its televisions. Among its diverse lineup, the models UE32K4100AWXXC, UE49K5100AWXXH, UE40K5100AWXXC, UE40K5100AWXXH, and UE40K5100AWXZF represent a captivating array of LED TVs designed to cater to various viewing needs and preferences.

The UE32K4100AWXXC is a 32-inch TV that balances compact size with full HD resolution, making it ideal for small living spaces or bedrooms. Equipped with Samsung’s HDR technology, it offers enhanced color and contrast, providing a more vibrant and immersive viewing experience. The display features a Wide Color Enhancer that expands the visible color spectrum, ensuring that content appears more dynamic and true to life.

The UE49K5100AWXXH steps up in size, boasting a 49-inch full HD screen that suits larger viewing areas. It employs Samsung’s micro dimming technology, designed to enhance black levels and contrast ratios for a more engaging picture. This model also includes the Clean View feature, which reduces noise and enhances overall picture quality, providing an optimal viewing experience regardless of the source of the content.

The UE40K5100AWXXC and UE40K5100AWXXH models, both featuring a 40-inch display, offer similar specifications. Their full HD panels support a diverse range of media with vibrant visuals. The Clear Motion Rate technology helps mitigate motion blur, making these TVs suitable for sports and fast-paced action scenes. Additionally, they come with a built-in Digital TV tuner for easy access to digital broadcasting.

The UE40K5100AWXZF, another variant in the 40-inch category, shares many characteristics with its counterparts but is tailored for specific markets with slight variations in design and features. Each model retains Samsung’s commitment to energy efficiency and sleek design, complementing modern living environments while ensuring users enjoy high performance without excessive energy consumption.

In summary, these Samsung models cater to a wide spectrum of consumers, offering essential features such as full HD resolution, enhanced color technologies, and motion clarity for an excellent viewing experience. Whether for casual viewing or immersive entertainment, these TVs prove to be reliable choices in Samsung's celebrated lineup.