Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service centre.

Picture Quality

•First of all, please perform the Picture Test and confirm that your TV is properly displaying test image. (go to MENU - Support - Self Diagnosis - Picture Test) If the test image is properly displayed, the poor picture may caused by the source or signal.

The TV image does not look as good as it did in the store.

•If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality.

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Cable/Satellite subscribers: Try digital stations from the channel line up.

Aerial connection: Try HD stations after performing Auto tuning.

Many HD channels are up scaled from SD (Standard Definition) contents. Adjust the Cable/Set top box video output resolution to 1080i or 720p.

Make sure you are watching the TV at the minimum recommended distance based on the size and definition of the signal.

The picture is distorted: macro block, small block, dots, pixelization error.

•Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies.

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Low signal level or bad quality can cause picture distortion. This is not a TV issue.

Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and digital TV.

Colour is wrong or missing.

•If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause colour problems or a blank screen.

There is poor colour or brightness.

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Adjust the Picture options in the TV menu. (go to Picture Mode / Colour / Brightness / Sharpness) Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco Solution - Energy Saving)

Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset Picture)

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UK5100B_XH_BN68-07346X-03_L09.indb 12

2016-07-11 오후 1:21:14

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Samsung UE40K5102AKXBT, UE32K4100AWXXH, UE32K5100AWXXH, UE32K4100AWXXC manual Troubleshooting and Maintenance, Picture Quality
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UE40K5100AWXXN, UE40K5102AKXBT, UE32K5102AKXBT, UE32K4102AKXBT, UE32K4100AWXXH specifications

Samsung is a globally renowned brand in the electronics market, particularly known for its televisions. Among its diverse lineup, the models UE32K4100AWXXC, UE49K5100AWXXH, UE40K5100AWXXC, UE40K5100AWXXH, and UE40K5100AWXZF represent a captivating array of LED TVs designed to cater to various viewing needs and preferences.

The UE32K4100AWXXC is a 32-inch TV that balances compact size with full HD resolution, making it ideal for small living spaces or bedrooms. Equipped with Samsung’s HDR technology, it offers enhanced color and contrast, providing a more vibrant and immersive viewing experience. The display features a Wide Color Enhancer that expands the visible color spectrum, ensuring that content appears more dynamic and true to life.

The UE49K5100AWXXH steps up in size, boasting a 49-inch full HD screen that suits larger viewing areas. It employs Samsung’s micro dimming technology, designed to enhance black levels and contrast ratios for a more engaging picture. This model also includes the Clean View feature, which reduces noise and enhances overall picture quality, providing an optimal viewing experience regardless of the source of the content.

The UE40K5100AWXXC and UE40K5100AWXXH models, both featuring a 40-inch display, offer similar specifications. Their full HD panels support a diverse range of media with vibrant visuals. The Clear Motion Rate technology helps mitigate motion blur, making these TVs suitable for sports and fast-paced action scenes. Additionally, they come with a built-in Digital TV tuner for easy access to digital broadcasting.

The UE40K5100AWXZF, another variant in the 40-inch category, shares many characteristics with its counterparts but is tailored for specific markets with slight variations in design and features. Each model retains Samsung’s commitment to energy efficiency and sleek design, complementing modern living environments while ensuring users enjoy high performance without excessive energy consumption.

In summary, these Samsung models cater to a wide spectrum of consumers, offering essential features such as full HD resolution, enhanced color technologies, and motion clarity for an excellent viewing experience. Whether for casual viewing or immersive entertainment, these TVs prove to be reliable choices in Samsung's celebrated lineup.
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