Samsung UE65C8790XSXZG, UE40C8790XZXZG manual 05InformationOher English

Models: UE40C8790XZXZG UE65C8790XSXZG

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Issues

 

Solutions and Explanations

No Picture, No Video

 

 

 

 

The TV won’t turn on.

 

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

 

• Make sure the wall outlet is working.

 

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns

 

 

on, refer to “The remote control does not work” below.

 

 

 

The TV turns off automatically.

 

• Ensure the Sleep Timer is set to Off in the Setup menu. (p. 25)

 

 

• If your PC is connected to the TV, check your PC power settings.

 

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 ~ 15 minutes if

 

 

there is no signal.

 

 

 

There is no picture/Video.

 

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

 

devices).

 

 

• Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

 

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be

 

 

connected to an HDMI input on the TV.

 

 

• Make sure your connected devices are powered on.

 

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote.

 

 

 

RF(Cable/Antenna) Connection

 

 

 

 

The TV is not receiving all channels.

 

• Make sure the Antenna cable is connected securely.

 

 

• Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -

 

 

Setup - Plug & Play (Initial setup) and wait for all available channels to be stored (p. 7).

 

 

• Verify the Antenna is positioned correctly.

 

 

 

The picture is distorted: macro block error

 

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization

 

such as sports and action movies.

 

 

• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

 

• Set your PC’s output resolution and frequency so they match the resolutions supported by the TV

appears.

 

(p. 29).

 

 

 

“PC” is always shown on the source list,

 

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.

even if a PC is not connected.

 

 

 

 

 

The video is OK but there is no audio.

 

• If you are using a HDMI connection, check the audio output setting on your PC.

 

 

 

Network Connection (Depending on Models)

 

 

 

 

Wireless network connection failed.

 

• Samsung Wireless USB dongle is required to use a wireless network.

 

 

• Make sure the Network Connection is set to Wireless (p. 32).

 

 

• Make sure the TV is be connected to a wireless IP sharer (router).

 

 

 

Recording / Timeshift

 

 

 

 

The USB device is not recognized or a

 

• See the manual for the USB device to check that the USB device supports recording.

Device Format, Device Test or Device

 

• If the USB device has a lock, ensure it is off.

Performance Test fails.

 

• Check that the USB device can be formatted when connected to the PC. Connect the USB to the TV

 

 

and format it. (Formatting may fail intermittently.)

 

 

• If a Device Performance Test or formatting failed, it means that there is a problem with the USB

 

 

hardware or the performance of the USB hardware is too low.

 

 

 

A message prompts me to format a USB

 

• If the USB device has a lock, ensure it is off.

device that has been working well.

 

• Recover the USB device using the recovery function in Checking Device.

 

 

 

The recording function does not work.

 

• Check that a USB device is connected.

 

 

• Check that the channel is a recordable digital channel.

 

 

• If the signal is weak or does not exist, the recording function will automatically be closed.

 

 

• The TV will not record if the USB device has no free memory space. Check that this is not the case.

 

 

 

Timeshift Mode does not work.

 

• Check that a USB device is connected.

 

 

• Radio channels and analogue broadcasts are not supported.

 

 

• Data broadcast channels are not supported.

 

 

• If the signal is weak or does not exist, the Timeshift Mode function will automatically be closed.

 

 

• Timeshift Mode cannot be performed if the USB device has no free memory space. Check that this

 

 

is not the case.

 

 

 

A message indicates a performance test

 

• These problems may occur if you use a low-performance USB device that does not support

failure, and the recording and

 

recording. We recommend using a USB HDD with at least 5 400 rpm, but a USB HDD of RAID type

Timeshift Mode functions do not work.

 

is not supported.

 

 

 

05InformationOher

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Samsung UE65C8790XSXZG, UE40C8790XZXZG manual 05InformationOher English

UE40C8790XZXZG, UE65C8790XSXZG specifications

The Samsung UE65C8790XSXZG and UE40C8790XZXZG are two impressive models from Samsung's C8790 series, showcasing the brand's commitment to innovation and high-quality display technology. Positioned in the premium segment of the market, these televisions cater to avid viewers who value performance, style, and advanced features.

The UE65C8790XSXZG, with its large 65-inch screen, is designed to create an immersive viewing experience. This model stands out with its full HD resolution, delivering crystal-clear images that make every detail pop. The Auto Motion Plus technology enhances the viewing experience by reducing motion blur, providing a smoother picture for fast-paced content like sports and action movies.

On the other hand, the UE40C8790XZXZG features a more compact 40-inch screen, making it ideal for smaller spaces while still providing vibrant visuals. Both models utilize Samsung's LED backlighting, which improves brightness and contrast, ensuring that users can enjoy vivid colors whether watching during the day or at night. The advanced Micro Dimming technology present in these models further enhances contrast and color accuracy, resulting in deeper blacks and brighter whites.

Connectivity is another strong point for the C8790 series. Both models come equipped with multiple HDMI and USB ports, allowing users to connect a variety of devices such as gaming consoles, Blu-ray players, and external storage devices. Additionally, the built-in Wi-Fi capability enables easy access to streaming services and apps, making it simple to enjoy a wide range of content.

Sound quality is not overlooked either, with both models featuring integrated surround sound systems. The audio performance ensures that the viewing experience is complemented by clear dialogue and rich soundscapes, making for an all-encompassing entertainment experience.

Design-wise, the C8790 series boasts a sleek and modern aesthetic, with ultra-thin bezels that maximize screen real estate and enhance the overall look of any room. The versatile design allows for easy wall mounting or placement on a stand.

In summary, the Samsung UE65C8790XSXZG and UE40C8790XZXZG offer a combination of cutting-edge technology, impressive picture quality, and stylish design. Whether you choose the larger model for a home theater setup or the compact version for a cozy corner, both options promise to elevate your home entertainment experience to new heights.