If Your TV Fails to Connect to the Internet

 

 

Your TV may not be able to connect to the Internet because your ISP has permanently

 

 

registered the MAC address (a unique identifying number) of your PC or modem, which

 

 

it then authenticates each time you connect to the Internet as a way of preventing

 

 

unauthorized access. As your TV has a different MAC address, your ISP can not

 

 

authenticate its MAC address, and your TV can not connect.

 

 

To resolve this problem, ask your ISP about the procedures required to connect devices

 

 

other than a PC (such as your TV) to the Internet.

 

If your Internet service provider requires an ID or password to connect to the Internet,

your TV may not be able to connect to the Internet. If this is the case, you must enter

 

 

 

your ID or password when connecting to the Internet.

 

 

The internet connection may fail because of a firewall problem. If this is the case, contact

 

 

your Internet service provider.

 

 

If you cannot connect to the Internet even after you have followed the procedures of

 

 

your Internet service provider, please contact Samsung Electronics.

 

English

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Samsung UA32D5000PWXSH, UE40D5000PWXTK, UE22D5000NWXXN, UE19D4000NWXXN Your ID or password when connecting to the Internet

UE27D5000NHXRU, UE40D5800VWXXH, UE32D4020NWXBT, UE40D5000PWXBT, UE37D5000PWXBT specifications

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