Issues

Solutions and explanations

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables

 

connected to the TV and external devices.

 

Set the video outputs of your external devices (Cable/set-top box,

 

DVD, Blu-ray etc) to match the TV's input connections. For example,

 

if an external device’s output is HDMI, connect it to an HDMI input on

 

the TV.

 

Make sure that your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it and reconnecting the

 

device's power cable.

 

 

The remote control does

Replace the remote control batteries. Make sure that the batteries are

not work.

installed with their poles (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5~1.8 m away.

 

 

The Cable or set-top box

Programme the cable or set-top box remote control to operate the TV.

remote control doesn’t

Refer to the Cable or set-top box user manual for the SAMSUNG TV

turn on/off the TV or

code.

adjust the volume.

 

 

 

Changing the TV’s password (System > Change PIN)

1.Run Change PIN and then enter the current password in the password field. The default password is “0-0-0-0” (France: “1-1-1-1”).

2.Enter a new password and then enter it again to confirm it. The password change is complete.

-- If you forgot your PIN code, press the buttons in the following sequence to reset the PIN to “0-0-

0-0” (France: “1-1-1-1”):

For the Standard Remote Control: In Standby mode: MUTE → 8 → 2 → 4 → POWER (On)

For the Samsung Smart Control: When the TV turns on: MUTE → Volume up → RETURN → Volume down → RETURN → Volume up → RETURN

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to MENU > System > Eco Solution > Eco Sensor.

-- If the screen is too dark while you are watching TV in a dark environment, it may be due to the Eco Sensor.

-- Do not block the sensor with any object. This can decrease picture brightness.

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