No Picture, No Video

The TV will not turn on.

•• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

•• Make sure the wall outlet is working.

•• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The remote control does not work” below.

The TV turns off automatically.

•• Ensure the Sleep Timer is set to Off in the Time menu.

•• If your PC is connected to the TV, check your PC power settings.

•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

•• No Signal Power Off turns off the TV if no signal has been received by the TV for a specified period time. Auto Power Off turns off the TV if there has been no user input in four hours.

There is no picture/video.

•• Check cable connections (remove and reconnect all cables connected to the TV and external devices).

•• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

•• Make sure your connected devices are powered on.

•• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

•• Reboot the connected device by reconnecting the device’s power cable.

Aerial (Air/Cable) Connection (Cable: depending on the country)

The TV is not receiving all channels.

•• Make sure the Aerial cable is connected securely.

•• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial setup) and wait for all available channels to be stored.

•• Verify the Aerial is positioned correctly.

The picture is distorted: macro block, small block, dots, pixelization error.

•• Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action movies.

•• A low signal can cause picture distortion. This is not a TV issue.

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Samsung UE49M5005AWXXC, UE40M5075AUXXC No Picture, No Video, Aerial Air/Cable Connection Cable depending on the country
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UE49M5005AWXXC, UE40M5005AKXXC, UE49M5075AUXXC, UE40M5075AUXXC, UE40M5005AWXXC specifications

Samsung has long been a leader in the television market, and the models UE40M5005AWXXC, UE32M4005AWXXC, UE49M5005AWXXC, and UE32M5005AWXXC exemplify the brand's commitment to delivering quality screen experiences at competitive prices. Each of these models combines advanced technology with user-friendly features, making them great options for various settings, from bedrooms to living rooms.

One notable feature across these models is their Full HD resolution, which ensures that viewers experience crisp and clear images. With a resolution of 1920 x 1080 pixels, content appears vibrant and detailed, enhancing the overall viewing experience whether you’re watching movies, playing video games, or streaming content online.

The UHD Upscaling technology in these televisions is a significant advantage. It intelligently enhances lower-resolution content, providing a more immersive experience compared to standard HD displays. This technology ensures that viewers can enjoy their favorite movies and shows in the best possible quality, regardless of the source.

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Another essential aspect of these Samsung models is their design. With slim profiles and minimal bezels, they fit well into modern living spaces, complementing any décor. Their sleek design not only maximizes screen space but also provides a stylish aesthetic that appeals to a broad audience.

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The UE40M5005AWXXC, UE32M4005AWXXC, UE49M5005AWXXC, and UE32M5005AWXXC are crafted to deliver exceptional audio quality as well. Their built-in speakers provide decent sound output for an enhanced viewing experience, while additional sound systems can easily be connected for cinema-like audio.

In summary, these Samsung television models combine Full HD resolution, advanced upscaling technology, comprehensive connectivity options, sleek designs, and user-friendly interfaces to create a compelling package. Whether for casual viewing or dedicated entertainment, these televisions uphold Samsung's reputation for quality and innovation in home entertainment.
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