Få brukerstøtte

Du kan få hjelp direkte fra Samsung hvis du opplever et problem med TV-en.

Få brukerstøtte igjennom eksternadministrasjon

Innstillinger Kundesupport Ekstern styring

Etter at du har godtatt tjenesteavtalen, kan du bruke Ekstern styring for å få tilgang til ekstern brukerstøtte og få en Samsung-servicetekniker til å kjøre en diagnose på TV-en, løse problemer og oppdatere TV-ens programvare, eksternt over Internett. Du kan også slå Ekstern styring på og av.

"" Denne funksjonen krever en Internett-tilkobling.

"" Du kan også starte funksjonen Ekstern styring ved å trykke og holde knappen

inne i 5 sekunder eller mer.

Hva er ekstern kundesupport?

Samsungs tjeneste for ekstern kundesupport tilbyr direkte brukerstøtte fra en Samsung-tekniker som kan gjøre følgende eksternt:

●● Feilsøke TV-en din

●● Justere TV-innstillingene for deg

●● Utføre en fabrikk-tilbakestilling av TV-en din

●● Installere anbefalte fastvareoppdateringer

Hvordan fungerer ekstern kundestøtte?

Du kan enkelt få en Samsung-tekniker til å utføre service på TV-en din eksternt

1.Ring Samsungs kontaktsenter, og be om ekstern brukerstøtte.

2.Åpne menyen på TV-en, og gå til Kundesupport-delen.

3.Velg Ekstern styring og les og godta tjenesteavtalene. Når skjermbildet for PIN-kode vises, oppgir du PIN- koden din til agenten.

4.Teknikeren får da tilgang til TV-en din.

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UE49MU6445UXXC, UE65MU6405UXXC, UE55MU7005TXXC, UE65MU6105KXXC, UE65MU9005TXXC specifications

Samsung has long been a leader in the television market, consistently delivering high-quality products that merge cutting-edge technology with stunning design. Among its impressive range of QLED TVs, models like the QE49Q7CAMTXXC, QE49Q7CAMTXZG, QE65Q7CAMTXXH, QE49Q7CAMTXXH, and QE49Q7CAMTXXU have garnered attention. These models are celebrated for their superb display capabilities and smart features, making them valuable additions to any home entertainment setup.

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The design of these models is sleek and modern, with ultra-slim bezels that maximize screen space, making them an aesthetically pleasing centerpiece for a living room. The ambient mode feature allows the TVs to blend with the home environment, displaying art or photos when not in use, which can be a striking decorative element.

In summary, the Samsung QE49Q7CAMTXXC, QE49Q7CAMTXZG, QE65Q7CAMTXXH, QE49Q7CAMTXXH, and QE49Q7CAMTXXU stand out with their advanced Quantum Dot technology, stunning 4K resolution, comprehensive HDR support, and an intelligent smart TV interface. These features, combined with their sleek design, make them an excellent choice for anyone seeking to enhance their home viewing experience.