Samsung UE32F5500AWXZF manual What is Remote Support?, How Does it Work?, Password Change

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset your TV

•• Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

English

1. Call Samsung	2. Open the menu on	3. Select Remote	4. The agent will then
Contact Centre	your TV and go to the	Management and	access your TV.
and ask for remote	Support section.	Provide the Pin# to	That's it!
support.		the agent.

Password Change

Screen Menu > System > Change PIN

Change the TV's password.

1.Run Change PIN and then enter the current password in the password field. The default password is

0000. (France: “1-1-1-1”):

2.Enter a new password and then enter it again to confirm it. The password change is complete.

✎✎ If you forget the PIN code, press the buttons in the following sequence which resets the PIN to “0-0-

0-0”: (France: “1-1-1-1”):

✎✎ In Standby mode: MUTE → 8 → 2 → 4 → POWER (on).

English - 13

[UF5500-XN-ZF]BN68-04825R-03L04.indb 13

2013-11-14 ￿￿ 3:08:28