What is Remote Support?

Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

••Diagnose your TV

••Adjust your TV settings

••Perform a factory reset for your TV

••Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1.Call the Samsung Contact Centre and ask for remote support.

2. Open the menu

3. Select Remote

4. The agent will

on your TV and

Management and

then access your

go to the Support

Provide the Pin# to

TV. That's it!

section.

the agent.

 

Storage and Maintenance

-- If a sticker was attached to the TV screen, some debris may remain after you remove the sticker. Please clean the debris off before watching TV.

-- The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water directly onto the product. Any liquid that enters the product may result in product failure, fire, or electric shock.

Clean the product with a soft damp cloth using a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent.

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Samsung UE55H6850AKXXU, UE48H6850AKXXU manual What is Remote Support?, Storage and Maintenance, How Does it Work?

UE55H6850AKXXU, UE48H6850AKXXU specifications

The Samsung UE48H6850AKXXU and UE55H6850AKXXU are part of Samsung's esteemed H6850 series, renowned for delivering impressive picture quality and an array of features that enhance the viewing experience. With screen sizes measuring 48 inches and 55 inches respectively, these LED TVs offer a perfect blend of compactness and large-screen enjoyment, making them suitable for various room sizes and viewing preferences.

One of the standout features of these models is the Full HD resolution, which ensures a crisp and sharp image quality. With a resolution of 1920 x 1080 pixels, viewers can enjoy vibrant colors and intricate details, whether they're watching the latest blockbuster or playing a high-definition video game. The addition of the Micro Dimming technology further enhances picture quality by adjusting the brightness and contrast levels, resulting in deeper blacks and brighter whites that provide a more immersive viewing experience.

The Smart Hub interface is another significant aspect of the H6850 series. It offers users seamless access to a variety of online content, including streaming services such as Netflix, YouTube, and Amazon Prime Video. The intuitive layout makes navigating through apps and finding content straightforward, providing endless entertainment options at the user's fingertips.

Both models come equipped with Samsung’s powerful Quad Core processor, which enhances the overall performance of the TV. This processor improves loading times for apps, provides smooth navigation, and enhances image processing, ensuring that fast-moving scenes remain clear and fluid.

In terms of audio capabilities, the H6850 series features Dolby Digital Plus, delivering an immersive sound experience. This technology works in tandem with the TV’s speakers to provide clear and balanced audio, whether it's dialogue or high-impact sound effects.

Connectivity is also a key focus for these models. They are equipped with a variety of ports, including HDMI and USB inputs, making it easy to connect external devices such as gaming consoles, Blu-ray players, and USB drives.

In summary, the Samsung UE48H6850AKXXU and UE55H6850AKXXU combine stunning Full HD visuals, advanced smart technologies, and a user-friendly interface, making them a fantastic choice for anyone looking to upgrade their home entertainment system. With their impressive features and capabilities, these TVs cater to a wide range of viewing needs, promising an enhanced cinematic experience right in the comfort of one's home.