Manuals / Samsung / TV and Video / Televisions

Samsung UE55JS8500TXXU, UE48JS8500TXXC manual Support through Remote Management, How Does it Work?

Models: UE48JS8500TXZT

1 36

Download 36 pages 38.5 Kb

Page 30

Support through Remote Management

Support through Remote Management

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

••Diagnose your TV

••Adjust the TV settings for you

••Perform a factory reset your TV

••Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is easy.

1.Call the Samsung Contact Centre and ask for remote support.

3.Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

2.Open the menu on your TV and go to the Support section.

4. The agent accesses your TV.

English - 30

Image 30

Samsung UE55JS8500TXXU, UE48JS8500TXXC, UE55JS8500TXXC, UE48JS8500TXZF Support through Remote Management, How Does it Work?

Contents

Model Serial No To receive more complete service, please register your product atThank you for purchasing this Samsung product user manualWarning! Important Safety Instructions Please read the Safety Instructions before using your TVRISK OF ELECTRIC SHOCK DO NOT OPEN Features of your new TV SMART HUBe-Manual 03 Connections Contents01 Whats in the Box? 02 Assembling the TV 04 The TV Controller09 Specifications and other information 05 Performing the initial setup08 Troubleshooting and Maintenance 06 Selecting Connected Devices 07 The e-ManualWarning Screens can be damaged from 01 Whats in the Box?direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shownAttaching the TV to the Stand Installing the wall mount kit02 Assembling the TV Mounting the TV on a Wall OptionalVESA wall mount kit notes and specifications Providing proper ventilation for your TV Arranging the cables with the Cable guideOther Cautions Safety Precaution Securing the TV to the wall Preventing the TV from fallingConnecting devices to your TV 03 ConnectionsConnecting to the Internet Network Connection - WirelessNetwork Connection - Wired Connecting to a COMMON INTERFACE slot Your TV viewing Card Slot TV Camera Connection sold separatelyAttaching the CI Card Adapter Using the “CI or CI+ CARD” Using the Control Stick 04 The TV ControllerCH LIST Launches the Channel List The Standard Remote ControlAD/SUBT. Displays the Accessibility Shortcuts E-MANUAL Opens the e-ManualThe Samsung Smart Control Installing batteries into the Samsung Smart Control Installing batteries into the remote control Battery size AAAPairing the TV to the Samsung Smart Control About the Samsung Smart ControlUsing the POINTER to operate the TV 32,175Menu Using the On-Screen RemoteSleep Timer SourceSetting up the universal remote control System Universal Remote Setup3. Select the Universal remote setup Setting up a password 05 Performing the initial setupInitial setup Changing the TV’s passwordOptions 06 Selecting Connected DevicesUniversal remote setup Edit Device TypeAccessing the associated e-Manual topic from a menu screen Using the buttons available on the main screen of the e-ManualAccessing the associated menu screen from an e-Manual topic page 07 The e-Manual08 Troubleshooting and Maintenance TroubleshootingThere is no picture Eco sensor and screen brightness Support through Remote Management How Does it Work?Caring for the TV 09 Specifications and other information TV SpecificationsDecreasing power consumption LicencesStill image warning Recommendation - EU Only Republic of Ireland EIRE Warranty CardWARRANTY CONDITIONS United Kingdom0330 SAMSUNG EIRE0818 ‘This Nanum Gothic Eco font is provided by NAVER’