Manuals / Samsung / TV and Video / Televisions

Samsung UE55JU6600UXRU, UE48JU6600UXRU, UE55JU6690UXRU manual Troubleshooting and Maintenance

Models: UE40JU6600UXRU UE55JU6600UXRU UE40JU6690UXRU UE55JU6690UXRU UE48JU6600UXRU

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Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now or Auto update functions on the

TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues

Solutions and explanations

 

 

The TV is not powered on.

Make sure that the power cord is connected and that the remote has live batteries and

 

is functioning properly. If the power cord is properly connected and the remote control is

 

operating normally, there might arise a problem with the antenna cable connection, or the

 

cable/set-top box might not be turned on. Check the antenna connection or turn on the cable/

 

set-top box.

 

 

The TV won’t turn on.

Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

 

Make sure that the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure that the problem is not with the remote. If

 

the TV turns on, refer to “The remote control does not work” below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV and

 

external devices.

 

Set the video outputs of your external devices (Cable/set-top box, DVD, Blu-ray etc) to match

 

the TV's input connections. For example, if an external device’s output is HDMI, connect it to

 

an HDMI input on the TV.

 

Make sure that your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it and reconnecting the device's power cable.

 

 

The remote control does

Replace the remote control batteries. Make sure that the batteries are installed with their poles

not work.

(+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5~1.8 m away.

 

 

The Cable or set-top box

Programme the cable or set-top box remote control to operate the TV. Refer to the Cable or

remote control doesn’t

set-top box user manual for the SAMSUNG TV code.

turn on/off the TV or

 

adjust the volume.

 

 

 

English

English - 7

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Samsung UE55JU6600UXRU, UE48JU6600UXRU, UE55JU6690UXRU, UE40JU6690UXRU, UE40JU6600UXRU manual Troubleshooting and Maintenance
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UE40JU6600UXRU, UE55JU6600UXRU, UE40JU6690UXRU, UE55JU6690UXRU, UE48JU6600UXRU specifications

The Samsung UE55JU6690UXRU, UE48JU6490UXRU, UE40JU6790UXRU, UE55JU6400UXRU, and UE55J6390AUXRU are exceptional television models that cater to diverse viewing needs. Each of these models exhibits Samsung's commitment to quality and innovation in home entertainment technology.

The UE55JU6690UXRU features a stunning 55-inch display, showcasing 4K Ultra HD resolution that delivers remarkable picture clarity and detail. Equipped with Samsung's proprietary SUHD technology, it uses advanced image processing to enhance color accuracy and brightness. The Curved Screen on this model invites a more immersive viewing experience, allowing viewers to enjoy a wider field of vision.

Similarly, the UE48JU6490UXRU offers a 48-inch screen size with the same 4K Ultra HD resolution. Ideal for smaller spaces, this model also incorporates Samsung’s Smart TV platform, providing access to a plethora of streaming services and applications for endless entertainment. The Ultra Clear Panel technology reduces reflections, ensuring a clearer image even in well-lit rooms.

For those looking for compact yet powerful options, the UE40JU6790UXRU features a 40-inch display with 4K resolution. This model also comes with HDR Pro technology, which improves the range of contrast and color depth, resulting in a more dynamic viewing experience. With the addition of Wide Color Enhancer, users can enjoy vivid and lifelike hues.

The UE55JU6400UXRU is another impressive 55-inch model, known for its sleek design and Smart TV capabilities. This unit provides high-quality content through its 4K Upscaling feature which transforms lower-resolution content into near 4K quality. Users will appreciate the intuitive Smart Hub interface that simplifies finding and accessing apps, games, and streaming services.

Lastly, the UE55J6390AUXRU combines a 55-inch Full HD screen with elegant aesthetics. Although it does not reach 4K resolution, it offers a still impressive viewing experience with its HD picture quality and Clear Motion Rate technology, ensuring smooth action scenes.

In summary, the Samsung UE55JU6690UXRU, UE48JU6490UXRU, UE40JU6790UXRU, UE55JU6400UXRU, and UE55J6390AUXRU embody the brand’s technological advancements. Featuring 4K resolution, smart capabilities, and enhanced color technologies, these models cater to varying preferences and setup requirements, making them standout choices for any home entertainment system.