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Om TV:n inte kan ansluta till Internet

Din TV kanske inte kan ansluta till Internet, på grund av att din ISP permanent har registrerat MAC-adressen (ett unikt nummer) för din PC eller ditt modem, som det sedan autentiserar varje gång du ansluter till Internet, som ett sätt att förhindra obehörig åtkomst. Eftersom din TV har en annan MAC-adress kan ISP inte autentisera dess MAC-adress och din TV kan inte ansluta.

För att lösa problemet ska du fråga ISP om metoderna för att ansluta andra enheter än din dator (exempelvis din TV) till Internet.

Om Internetleverantören kräver ett ID eller lösenord för att ansluta till Internet kanske din TV inte kan ansluta till Internet. Om detta är fallet måste du ange ID eller lösenord när du anslut- er till Internet.

Internetanslutningen kanske misslyckas på grund av brandväggen. I så fall ska du kontakta din Internet-leverantör.

Om du inte kan ansluta till Internet trots att du har följt anvisningarna från Internet-lever- antören ska du kontakta Samsung Electronics.

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Svenska

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Samsung UE60D8005YUXXE, UE55D8005YUXXE, UE46D7005LUXXE, UE46D8005YUXXE, UE55D7005LUXXE Om TVn inte kan ansluta till Internet
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