Manuals / Samsung / TV and Video / Televisions

Samsung UE55H6500SLXZF, UE55H6500SLXXH, UE48H6500SLXXH, UE48H6640SLXXC manual Troubleshooting

Models: UE55H6500SLXXC UE48H6500SLXXC UE40H6500SLXXC UE55H6500SLXXH UE55H6500SLXZF UE40H6640SLXXC UE48H6640SLXXC UE55H6640SLXXC UE48H6500SLXXH

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Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV does not turn on.

Make sure that the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure that the wall outlet is working.

 

Try pressing the P button on the TV to make sure whether this problem is with the

 

remote control.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to both

 

the TV and external devices.

 

Set the video output of each external device (Cable/Sat Box, DVD, Blu-ray, etc.) to a

 

setting that matches the TV's input connection.

 

Make sure that the connected devices are powered on.

 

Make sure to select the correct input source.

 

Reboot the connected device by unplugging and then reconnecting its power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure that the batteries are inserted with

work.

their polarities (+ and –) being correct.

 

Clean the sensor’s transmission window on the remote control.

 

Try pointing the TV directly with the remote control within a distance of 1.5 to 1.8 m

 

from the TV.

 

 

The remote control of the cable/

Programme the remote control of the cable/set top box to operate the TV. For

set top box doesn’t turn the TV

information on the SAMSUNG TV code, refer to the cable/set top box user manual.

on/off or adjust the volume.

 

 

 

-- This TFT LED panel TV uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however, be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV in an optimum condition, upgrade to the latest software.

-- Some of the features and functions above are available for specific models only.

English

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Samsung UE55H6500SLXZF, UE55H6500SLXXH, UE48H6500SLXXH, UE48H6640SLXXC, UE48H6500SLXXC, UE40H6640SLXXC manual Troubleshooting
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UE55H6500SLXXC, UE48H6500SLXXC, UE40H6500SLXXC, UE55H6500SLXXH, UE55H6500SLXZF specifications

The Samsung UE48H6500SLXXH, UE40H6240AWXXH, UE48H6670SLXXH, UE40H6470SSXZG, and UE48H6400AWXXH are part of Samsung's renowned H series of LED televisions, which emphasize high-resolution visuals, smart technology, and enhanced audio experiences to cater to diverse viewing preferences.

Starting with the UE48H6500SLXXH, this 48-inch model boasts a Full HD resolution of 1920 x 1080 pixels, ensuring vibrant colors and sharp images. It features Samsung's Clear Motion Rate technology, which significantly reduces motion blur, making it ideal for watching fast-paced sports or action films. The Smart Hub interface allows users to easily navigate and access an array of apps, streaming services, and content. Additionally, the TV supports detailed sound engineering with DTS Premium Sound for an immersive audio experience.

The UE40H6240AWXXH is a slightly smaller offering at 40 inches but maintains the same Full HD resolution. This model also includes Samsung's Wide Color Enhancer Plus technology, which improves color quality and enhances overall picture clarity. With built-in Wi-Fi, it enables seamless connectivity for streaming content, while the Eco Sensor adjusts the brightness based on ambient light, ensuring optimal viewing conditions while conserving energy.

Next up is the UE48H6670SLXXH, which stands out with Micro Dimming technology that enhances contrast and color reproduction further, providing a more dynamic image. This model also features the Smart View app, allowing users to stream content directly from their smartphones or tablets. The 48-inch display, combined with a sleek design, makes it a stylish addition to any living room.

The UE40H6470SSXZG also offers remarkable features, including Smart TV capabilities and Full HD resolution. With its Multi-Link Screen feature, users can split the screen for multi-tasking, watching different content simultaneously, or browsing the web while watching TV.

Lastly, the UE48H6400AWXXH enhances the viewing experience with its Smart Interaction technology, which allows voice and gesture controls. It also sports a powerful quad-core processor for smooth operation, making app loading and menu navigation fast and efficient.

Overall, this collection of Samsung H series TVs caters to a variety of preferences, focusing on cutting-edge technology, user-friendly interfaces, and impressive picture quality, making them excellent choices for home entertainment.