Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV

 

and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to

 

match the TV's input connections. For example, if the output of an external device is

 

HDMI, it should be connected to an HDMI input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the device’s

 

power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed with their

work.

polarities (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-

set top box doesn’t turn the TV

Top-Box user manual for the SAMSUNG TV code.

on or off or adjust the volume.

 

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English

English - 19

Page 19
Image 19
Samsung UE55H6850AYXZT manual Troubleshooting

UE55H6850AYXZT specifications

The Samsung UE55H6850AYXZT is a standout model in the realm of high-definition televisions, offering an exhilarating viewing experience. With its 55-inch screen size, this LED TV is perfectly suited for medium to large living spaces, allowing audiences to immerse themselves in their favorite films, shows, and games.

At the heart of the UE55H6850AYXZT lies the advanced Full HD resolution, delivering stunning clarity and detail with a resolution of 1920 x 1080 pixels. This ensures that every scene appears lifelike, whether it's action-packed sequences or serene landscapes. Coupled with Samsung's Micro Dimming technology, the TV enhances contrast levels by optimizing brightness and dark scenes, providing deeper blacks and brighter whites for a more dynamic image.

The design of the UE55H6850AYXZT is sleek and modern, featuring ultra-slim bezels that maximize the screen area and minimize distractions. The elegant stand complements the overall aesthetic, making it a stylish addition to any room.

Samsung's Smart TV capabilities shine through with the integrated Tizen operating system, granting users access to a multitude of streaming services and apps. The intuitive interface allows for easy navigation, and with Smart Hub, viewers can effortlessly switch between live TV and their favorite applications. The TV supports various content sources, including Netflix, YouTube, and local media playback, making it a versatile entertainment hub.

For gamers, the UE55H6850AYXZT includes features like Game Mode, which optimizes the TV's settings to reduce input lag and enhance response times, offering a smooth gaming experience. Additionally, the built-in Wi-Fi connectivity allows for seamless streaming and enables screen mirroring from compatible devices.

Sound quality is not overlooked, as the UE55H6850AYXZT is equipped with DTS Premium Sound, ensuring that audio matches the high-quality visuals. The TV's multi-channel sound system enhances the immersive experience, making viewers feel as though they are part of the action.

In conclusion, the Samsung UE55H6850AYXZT combines cutting-edge technology, stunning image quality, smart connectivity, and elegant design, making it an exceptional choice for anyone seeking a premium home entertainment system. With its array of features, this television is designed to cater to the demands of modern viewers, providing an unforgettable viewing experience.