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User’s Manual for the NETGEAR Double 108 Mbps Wireless PC Card
Troubleshooting
Use the information below to solve common problems you may encounter. Also, please refer to the knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp.
Basic Tips
If you have problems connected to your wireless network, try the tips below.
Symptom | Cause | Solution | |
The PC Card | The WG511U is | Remove and reinsert the WG511U. | |
LEDs are not lit. | not inserted into | Check the Windows device manager to see if the PC | |
| the slot properly | Card is recognized and enabled. Reload the WG511U | |
| or the WG511U | software, if necessary. | |
| software is not | Try to install the WG511U in a different slot on your | |
| loaded. | ||
| system if one is available. | ||
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The LEDs blink | The WG511U is | The access point may not be powered on. Or, the | |
alternately and | attempting to | access point and the PC card are not configured with | |
cannot connect | connect to an | the same wireless parameters. Check the SSID and | |
to an access | access point, but | WEP settings. | |
point. | cannot connect. |
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I can connect to | This could be a | Check to make sure that the access point is physically | |
an access point, | physical layer | connected to the Ethernet network. | |
but I cannot | problem or a | Make sure that the IP addresses and the Windows | |
connect to other | network | ||
networking parameters are all configured correctly. | |||
computers on | configuration | ||
Restart the cable or DSL modem, router, access point, | |||
the network or | problem. | ||
the Internet. |
| and notebook PC. | |
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Basic Setup |
August 2004