User’s Manual for the NETGEAR Double 108 Mbps Wireless PC Card 32-bit CardBus WG511U

Troubleshooting Frequently Asked Questions

1.Question: The product literature says the WG511U can operate at 108 Mbps. Why do I see no more than 54 Mbps speed on my WG511U Smart Configuration Utility status line?

Answer: You are probably connecting to standard 802.11g network. If you use a wireless device with the 108 Mbps logo, such as the NETGEAR WGT624 108 Mbps Wireless Firewall Router, you will see network speeds up to 108 Mbps.

Note: 108 Mbps speed is only available in wireless networks that support this proprietary mode.

2.Question: Why does the utility kept asking me to Save my settings when I’m trying to close the utility?

Answer: This is because you’ve made changes to the settings and the utility is offering you the chance to save the changes. If you want to avoid these Profile setting prompts, simply hit Apply before you Close the utility program.

3.Question: Why doesn’t Ad Hoc mode work correctly after I enter a SSID and click Apply?

Answer: You need to click the Initiate Ad Hoc button before you click Apply. Here is how you start an Ad Hoc network:

a.Fill in the Network Name (SSID).

b.Select the Computer-to-Computer (Ad-Hoc) network Type.

c.Click initiate Ad Hoc.

d.Accept default settings or make proper changes and click OK

e.Click on Apply

Note: Be sure all computers in your Ad Hoc network are configured with static IP address in the same subnet.

4.Question: How do I remove the WG511U software and utility?

Answer: To remove the WG511U software, do the following: Run the “Uninstall WG511U Utility” shortcut in the “Start>Program> NETGEAR WG511U Adapter” menu.

5.Question: How do I know if my WG511U card has received a valid IP address from my Wireless Router/AP?

Answer: One easy way is to open up the WG511U utility program and check the IP Address in the About tab page.

Basic Setup

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August 2004

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NETGEAR WG511U user manual Troubleshooting Frequently Asked Questions