Issues

Solutions and Explanations

 

 

 

•• Check cable connections (remove and reconnect all cables connected to the TV and

 

external devices).

 

•• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to

 

match the connections to the TV input. For example, if an external device’s output is

There is no picture/video.

HDMI, it should be connected to an HDMI input on the TV.

 

 

•• Make sure your connected devices are powered on.

•• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

•• Reboot the connected device by reconnecting the device’s power cable.

Aerial (Air/Cable) Connection

•• Make sure the Aerial cable is connected securely.

The TV is not receiving all

•• Please try Setup (Initial setup) to add available channels to the channel list. Go to

MENU - System - Setup (Initial setup) and wait for all available channels to be

channels.

stored.

 

 

•• Verify the Aerial is positioned correctly.

 

 

The picture is distorted:

•• Compression of video contents may cause picture distortion, especially on fast

moving pictures such as sports and action movies.

macro block error small

 

block, dots, pixelization

•• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

Others

 

 

 

 

•• HD channels will have black bars on either side of the screen when displaying up

 

scaled SD (4:3) contents.

The picture will not display

•• Black bars on the top and bottom will appear during movies that have aspect ratios

in full screen.

different from your TV.

 

 

•• Adjust the picture size options on your external device or TV to full screen.

 

 

 

•• Replace the remote control batteries with the poles (+/–) in the right direction.

The remote control does

•• Clean the sensor’s transmission window on the remote.

not work.

 

 

•• Try pointing the remote directly at the TV from 1.5~1.8 m away.

 

 

The cable/set top box

 

remote control doesn’t turn

•• Programme the Cable/Set top box remote control to operate the TV. Refer to the

the TV on or off, or adjust

Cable/Set top box user manual for the SAMSUNG TV code.

the volume.

 

 

 

A “Mode Not Supported”

•• Check the supported resolution of the TV, and adjust the external device’s output

message appears.

resolution accordingly.

 

 

There is a plastic smell

•• This smell is normal and will dissipate over time.

from the TV.

 

 

 

The TV Signal Information

•• This function is only available with digital channels from an Aerial / RF / Coax

is unavailable in the Self

connection.

Diagnosis Test menu.

 

 

 

TV is tilted to the right or

•• Remove the stand base from the TV and reassemble it.

left side.

 

 

 

English - 14

Page 13 Page 15
Page 14
Image 14
Samsung UE60J6100AWXXN, UE55J6100AWXZF, UE50J6100AWXZF, UE60J6100AWXBT Issues Solutions and Explanations, External devices
Page 13 Page 15

UE60J6100AWXXN, UE55J6100AWXXN, UE50J6100AWXXN, UE50J6100AWXZF, UE60J6100AWXBT specifications

The Samsung J6100 series offers a lineup of high-definition LED televisions that cater to a variety of viewing preferences and room sizes. Among the models included in this series are the UE55J6100AWXZF, UE50J6100AWXBT, UE60J6100AWXBT, UE55J6100AWXBT, and UE50J6100AWXZF, each designed to deliver exceptional performance and quality.

One of the standout features of the J6100 series is its Full HD resolution, providing a stunning 1920 x 1080 pixel display. This ensures that images are rendered with great clarity and detail, making it perfect for watching movies, playing video games, or enjoying sports broadcasts. The series utilizes a direct LED backlighting technology that enhances contrast and provides deeper blacks, improving overall picture quality.

These models also incorporate Samsung's Wide Color Enhancer technology, which enhances the color range and produces more vibrant and lifelike images. This feature allows viewers to enjoy a more immersive experience, as colors are delivered in rich detail. Additionally, the Ultra Clean View technology reduces noise and distortion to provide a clearer picture.

For enhanced connectivity, the J6100 series includes multiple HDMI and USB ports. Users can easily connect external devices such as gaming consoles, Blu-ray players, and USB drives to access content seamlessly. The televisions also support a variety of video formats, ensuring compatibility with diverse media sources.

Smart features may not be the centerpiece of the J6100 series, as these models are more focused on delivering quality picture performance without the complexities of smart TV functionalities. Nevertheless, they are equipped with a basic interface that allows for easy browsing of connected devices.

In terms of design, the Samsung J6100 series showcases a slim, sleek profile, making it a stylish addition to any living room or entertainment space. The stands are sturdy and add aesthetic appeal while allowing for easy placement.

Overall, the Samsung UE55J6100AWXZF, UE50J6100AWXBT, UE60J6100AWXBT, UE55J6100AWXBT, and UE50J6100AWXZF represent a solid choice for users seeking quality picture performance in various screen sizes. With their advanced technologies and user-friendly features, these televisions are well-suited for an engaging viewing experience, whether for family movie nights or casual streaming.
Top Page Image Contents