Manuals / Samsung / TV and Video / Televisions

Samsung UE55M5500AKXZT, UE49M5500AKXZT manual Remote control does not work, Intermittent Wi-Fi

Models: UE49M5500AKXXU UE49M5500AKXZT UE55M5500AKXZT UE55M5500AKXXU

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection (

> Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles

between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

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Samsung UE55M5500AKXZT, UE49M5500AKXZT, UE55M5500AKXXU, UE49M5500AKXXU manual Remote control does not work, Intermittent Wi-Fi
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UE49M5500AKXXU, UE49M5500AKXZT, UE55M5500AKXZT, UE55M5500AKXXU specifications

The Samsung UE55M5500AKXXU, UE49M5600AKXXU, UE55M5500AKXZT, UE32M5500AKXXU, and UE49M5500AKXZT are part of Samsung's M5500 series of smart TVs that deliver a remarkable viewing experience. These models come equipped with Full HD resolution, providing clear and crisp picture quality at 1920 x 1080 pixels. The larger screen sizes, particularly the 55-inch (UE55M5500AKXXU) and 49-inch (UE49M5600AKXXU) options, make them ideal for immersive viewing in living rooms or home theaters.

One of the key features of these TVs is the PurColor technology, which enhances color reproduction. This ensures that the viewers can experience a wider range of colors and more lifelike images. The Wide Color Enhancer also improves color accuracy, making even the most subtle colors pop, thereby enhancing the overall image quality.

These models boast Smart TV functionality through the Tizen operating system, which provides access to a wide array of apps and streaming services. Users can enjoy popular platforms like Netflix, YouTube, and Amazon Prime Video seamlessly. The intuitive interface makes navigating through content, finding shows, or accessing settings easy and user-friendly.

Moreover, all models come equipped with built-in Wi-Fi, allowing for easy connection to home networks. This feature not only enables streaming of online content but also allows for screen mirroring from mobile devices to the television.

The TV's sound performance is also notable, with features like Dolby Digital Plus enhancing audio quality for a more immersive experience. The Clean Cable Solution helps keep your entertainment area tidy by managing cables effectively, adding to the overall aesthetic appeal of the setup.

In terms of connectivity, these models include multiple HDMI and USB ports, making it easy to connect external devices like gaming consoles, Blu-ray players, or sound systems. The sleek design with slim bezels ensures that the focus remains on the content being displayed, while also complementing modern living spaces.

In summary, the Samsung UE55M5500AKXXU, UE49M5600AKXXU, UE55M5500AKXZT, UE32M5500AKXXU, and UE49M5500AKXZT represent a great choice for anyone looking for a combination of advanced technology, ease of use, and stunning visuals. With their striking designs, rich colors, smart capabilities, and solid performance, they are perfect for home entertainment.