Issues Solutions and Explanations | Samsung UE55J6175AUXXE guide

Issues	Solutions and Explanations

	•• Check cable connections (remove and reconnect all cables connected to the TV and
	external devices).
	•• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to
	match the connections to the TV input. For example, if an external device’s output is
There is no picture/video.	HDMI, it should be connected to an HDMI input on the TV.
There is no picture/video.
	•• Make sure your connected devices are powered on.

•• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

•• Reboot the connected device by reconnecting the device’s power cable.

Aerial (Air/Cable) Connection

•• Make sure the Aerial cable is connected securely.

	The TV is not receiving all	•• Please try Setup (Initial setup) to add available channels to the channel list. Go to
	The TV is not receiving all	MENU - System - Setup (Initial setup) and wait for all available channels to be
	channels.
	channels.	stored.
		stored.
		•• Verify the Aerial is positioned correctly.

	The picture is distorted:	•• Compression of video contents may cause picture distortion, especially on fast
	The picture is distorted:	moving pictures such as sports and action movies.
	macro block error small	moving pictures such as sports and action movies.
	macro block error small
	block, dots, pixelization	•• A low signal can cause picture distortion. This is not a TV issue.


	Others

		•• HD channels will have black bars on either side of the screen when displaying up
		scaled SD (4:3) contents.
	The picture will not display	•• Black bars on the top and bottom will appear during movies that have aspect ratios
	in full screen.
	in full screen.	different from your TV.
		different from your TV.
		•• Adjust the picture size options on your external device or TV to full screen.

		•• Replace the remote control batteries with the poles (+/–) in the right direction.
	The remote control does	•• Clean the sensor’s transmission window on the remote.
	not work.	•• Clean the sensor’s transmission window on the remote.
	not work.
		•• Try pointing the remote directly at the TV from 1.5~1.8 m away.

	The cable/set top box
	remote control doesn’t turn	•• Programme the Cable/Set top box remote control to operate the TV. Refer to the
	the TV on or off, or adjust	Cable/Set top box user manual for the SAMSUNG TV code.
	the volume.

	A “Mode Not Supported”	•• Check the supported resolution of the TV, and adjust the external device’s output
	message appears.	resolution accordingly.

	There is a plastic smell	•• This smell is normal and will dissipate over time.
	from the TV.	•• This smell is normal and will dissipate over time.
	from the TV.

	The TV Signal Information	•• This function is only available with digital channels from an Aerial / RF / Coax
	is unavailable in the Self	connection.
	Diagnosis Test menu.	connection.
	Diagnosis Test menu.

	TV is tilted to the right or	•• Remove the stand base from the TV and reassemble it.
	left side.	•• Remove the stand base from the TV and reassemble it.
	left side.

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UE50J6175AUXXE, UE55J6175AUXXE, UE60J6175AUXXE specifications

The Samsung UE60J6175AUXXE, UE55J6175AUXXE, and UE50J6175AUXXE are part of Samsung's J6175 series, which brings a range of impressive features and technologies to enhance the viewing experience. These models cater to various screen size preferences, with the UE60J6175AUXXE offering a generous 60 inches, the UE55J6175AUXXE presenting a reasonable 55 inches, and the UE50J6175AUXXE featuring a practical 50 inches, ensuring that there's an option for nearly any room size.

One of the standout features of these televisions is the Full HD resolution, delivering stunningly clear and detailed image quality. With a resolution of 1920 x 1080 pixels, viewers can enjoy vibrant colors and sharp contrasts, making movie nights and gaming sessions exceptionally immersive. Additionally, the TV’s picture enhancement technology, which includes features like Wide Color Enhancer, ensures that every shade is represented accurately, bringing lifelike images to the screen.

All three models come equipped with Samsung's Micro Dimming technology. This feature improves the contrast by adjusting the brightness in different areas of the screen, allowing for deeper blacks and brighter whites. With this technology, users can experience enhanced detail in dark scenes as well as brilliant highlights.

The J6175 series also focuses on providing a seamless connectivity experience. With integrated Wi-Fi, users can easily connect to their home network, allowing for streaming from popular apps like Netflix, YouTube, and others directly on the television. The Smart Hub feature condenses all applications into one user-friendly interface, making navigation effortless.

Moreover, these televisions come with multiple HDMI and USB ports, enabling straightforward connections with various external devices, such as gaming consoles, Blu-ray players, and USB storage devices. The ability to easily switch between different sources makes these models versatile for all entertainment needs.

Samsung's commitment to audio quality is evident in the J6175 series as well, with a built-in sound system that offers clear and rich audio, ensuring that users have an enjoyable sound experience to match the stunning visuals.

In summary, the Samsung UE60J6175AUXXE, UE55J6175AUXXE, and UE50J6175AUXXE combine cutting-edge technologies with practical features, making them compelling choices for anyone in the market for a new television. Their impressive picture quality, smart connectivity options, and great audio output are designed to deliver an outstanding viewing experience.

Samsung UE55J6175AUXXE, UE60J6175AUXXE manual Issues Solutions and Explanations, External devices

Models: UE50J6175AUXXE UE55J6175AUXXE UE60J6175AUXXE

Issues

Solutions and Explanations

external devices).

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UE50J6175AUXXE, UE55J6175AUXXE, UE60J6175AUXXE specifications