Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV

 

turns on, refer to the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV

 

and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to

 

match the TV's input connections. For example, if the output of an external device is

 

HDMI, it should be connected to an HDMI input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the device’s

 

power cable.

 

 

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed with their

work.

polarities (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-

set top box doesn’t turn the TV

Top-Box user manual for the SAMSUNG TV code.

on or off or adjust the volume.

 

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English

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Samsung UE48H8000SLXXC, UE65H8000SLXXH, UE55H8000SLXXH, UE48H8000SLXXH, UE48H8000SLXZF, UE55H8000SLXZF manual Troubleshooting
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UE48H8000STXXH, UE48H8000SLXXN, UE65H8000SLXXC, UE55H8000SLXXH, UE65H8000STXXH specifications

The Samsung UE55H8000STXXH, UE65H8000STXXH, and UE48H8000STXXH are part of Samsung’s high-end H8000 series, renowned for their impressive picture quality, advanced features, and aesthetic design. These models exemplify a blend of cutting-edge technology and user-friendly functionalities that cater to various viewing preferences.

One of the standout features across this series is the Ultra HD 4K resolution, which provides four times the pixel density of Full HD. This results in stunning picture clarity that brings an immersive viewing experience, ideal for movie enthusiasts and gamers alike. The Quantum Dot technology used in these models enhances color accuracy and brightness, delivering more vibrant and lifelike colors.

The Picture Quality Index, a metric that combines the resolution, motion processing, and contrast, on these models is particularly high, ensuring smooth motion during fast-paced scenes, making them perfect for sports and action films. The Motion Rate of 200 ensures fluid motion, minimizing blur and judder, which is crucial for fast-moving content.

Additionally, the Smart Hub interface provides seamless access to a variety of streaming services, applications, games, and content, all organized intuitively for easy navigation. Features such as voice recognition and gesture control enhance the user experience, making it possible to control the TV without needing a remote. The Quad-Core Processor significantly improves performance, enabling faster access to apps and content.

Another noteworthy feature is the compatibility with various HDR formats, enhancing dynamic range and contrast. This ensures deeper blacks and brighter whites, allowing for a broader spectrum of colors to be displayed, thus enriching the viewing experience.

The design of the H8000 series TVs is equally impressive, showcasing a sleek and modern aesthetic with ultra-slim bezels that provide a more immersive viewing experience. The metallic finish adds a touch of elegance that complements any living space.

Connectivity options abound, including multiple HDMI and USB ports, enabling easy connection to a variety of devices, from gaming consoles to Blu-ray players. Integrated Wi-Fi allows for easy access to online content, while features like screen mirroring let users display content from their smartphones or tablets on the big screen.

In summary, the Samsung UE55H8000STXXH, UE65H8000STXXH, and UE48H8000STXXH TVs embody the pinnacle of home entertainment technology, offering stunning visuals, smart features, and sleek designs, making them an excellent choice for anyone looking to enhance their viewing experience.
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