More help
REQUIRE ASSISTANCE WITH YOUR PRODUCT?
Purchase any Samsung TV and you’ll enjoy the convenience of Samsung Service. If you require any assistance with your TV, first try any of Samsung’s helpful support options listed here.
Tech Support and Chat
twww.samsung.com/support
Remote Support
tSamsung Remote Support service offers you
Troubleshooting
tFor more quick solutions to common issues, see Troubleshooting and Maintenance in the user’s manual.
tA complete guide to your TV is available by pressing the
Scan the QR code to view our helpful
Scan this with your smart phone to see helpful videos.
For Remote Support:
1Call the Samsung Contact Center at
2Open the menu on your TV and go to the Support section.
3Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.
4The agent accesses your TV.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at
