Other Information

Issues

Solutions and Explanations

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly. Refer to the resolution settings on page 12 of this manual.

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component (p. 22).

 

• Caption must be activated on the external device (p. 22).

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is unavailable

• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 24).

in the Self Diagnostic Test menu.

 

 

 

The TV is tilted to the side.

• Remove the base stand from the TV and reassemble it.

 

 

The channel menu is greyed out

• The Channel menu is only available when the TV source is selected.

(unavailable).

 

 

 

Your settings are lost after 30 minutes or

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change

every time the TV is turned off.

the settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the

 

SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE(p. 9).

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

 

flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90

 

degree connectors.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the TV.

 

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using a HDMI, PC or Component source.

 

 

POP (TV’s internal banner ad) appears on

• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 9).

the screen.

 

 

 

✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Samsung UN40C6400, UN55C6500 Caption must be activated on the external device p, Every time the TV is turned off, Video
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UN46C6500, UN55C6500, UN40C6400, UN32C6500 specifications

The Samsung UN32C6500, UN40C6400, UN55C6500, and UN46C6500 are part of Samsung’s C-series LED television lineup, showcasing the company’s commitment to high-quality viewing experiences. Each model is designed to cater to different room sizes and viewing preferences, ensuring there's a perfect fit for every home.

One of the standout features across these models is their use of Samsung’s LED backlighting technology. This technology not only enhances brightness but also improves energy efficiency, making these TVs an eco-friendly choice. The C6500 series benefits from Samsung's Micro Dimming technology, which contrasts the brightness and darkness of images more effectively, ensuring deeper blacks and vibrant highlights. This results in a dynamic picture quality that brings movies and shows to life.

Screen sizes range from 32 to 55 inches, offering versatile options for any space. The UN32C6500 is perfect for smaller rooms or kitchens, while the UN55C6500 serves as a centerpiece for larger living areas. Each model features a 1920 x 1080 Full HD resolution, providing crystal-clear images with stunning detail, whether you’re watching your favorite film or catching up on the latest TV series.

All models come equipped with Samsung's Smart TV platform, which opens up a world of entertainment. Users can access popular streaming services like Netflix, Hulu, and YouTube directly from the TV, simplifying their viewing experience. Additionally, Samsung’s AllShare technology allows users to easily connect their DLNA-compatible devices, enabling seamless sharing of photos, videos, and music across their network.

One of the more advanced features is the 240Hz refresh rate found in the larger models, which significantly reduces motion blur in fast-action sequences such as sports or action films. This is complemented by Samsung's Auto Motion Plus technology, which further enhances motion clarity.

In terms of connectivity, these televisions offer multiple HDMI inputs, USB ports, and component video connections, allowing for easy integration with gaming consoles, Blu-ray players, and other devices.

In summary, the Samsung UN32C6500, UN40C6400, UN55C6500, and UN46C6500 perfectly blend cutting-edge technologies in display and connectivity, catering to diverse entertainment needs while ensuring a superior viewing experience for all users. Whether you're a casual viewer or a home theater enthusiast, these models provide impressive performance and convenience.
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