Intermittent

Wi-Fi

Check

m) .

t

he

distance

between the

Modem/Router

and

the

TV.

The

distance

sho

uld

not

exceed

50ft (15.2

Verify that there are no obstacles between yo (Appliances, cord less phones, stone walls/fire

ur TV places

and the Modem/Router.

, etc. decrease Wi-Fi strength

.)

Check the cable that connects the Modem to the Router if it is in good condition. If it is not, replace the cable.

(if

you

us

e

a separate Modem

and

Ro

uter) to

see

Connect the connection.

TV to your Modem/Router using a CAT

(MENU> Network> Network Settings).

7

cable,

and

then

t

ry

to

set

up

a w ired

ne

twork

Check Network Status (MENU> Network > Network Status) to see if the IPaddress is invalid, for example 169.x.x.x. If it is, call your ISP to get a valid IP address, and then ask them to check the connection between your Modem and Router and the connection between the Modem I Router and the Internet

,

If you see a valid Mac address, call your ISP and Mac addresses of your new Modem/Router and

ask them to the TV.

reset

your

network

cir

cuit

to

re-re

gister

the

Netflix

problems

Verify

that your Modem/Router

is

no

more

than

50ft

(15

.2

m)

away

from the TV.

Change t he DNS >enter

DNS to 8.8.8.8

8.8.8.8. >OK

Select

MENU

> Network>

Network

Status>

DNS

Server

> Select

Manually

>

Verify Reset

that the ESN for Netflix is Netflix by selecting MENU

va >

lid . (Go to MENU >

Smart Hub > Smart

Support > Contact Hub Reset.

Samsung

)

Smart

Hub

Error

Messages

• •

Verify that the distance between the TV and the Modem/Router does not exceed 50ft Verify that the TV is connected to the network by checking the Network Status (MENU

Network Status).

(15.2 m)

> Network >

• • •

Reset Smart Hub by selecting the MENU > Smart Hub> Update the TV'ssoftware (MENU > Support > Software Wait 2 to 3 days for the issue to resolve itself.

Smart Hub Update).

Reset.

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Samsung UN60H6350, UN75H6350, UN65H6350, UN48H6350 user manual Wi-Fi, Netflix Problems, Hub, Messages

UN65H6350, UN48H6350, UN75H6350, UN60H6350 specifications

The Samsung H6350 series of LED televisions showcases an impressive range of features and technologies that cater to the modern viewer's needs, making them a popular choice among home entertainment enthusiasts. This series includes various sizes, such as the UN60H6350, UN75H6350, UN48H6350, and UN65H6350, ensuring that there's a model suitable for different room sizes and viewing preferences.

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