There is a problem with the picture

Testing the Picture

MENU > Support > Self Diagnosis > Picture Test Try Now

Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

The Problem

Try this!

 

If your Samsung Television is flickering or dimming sporadically, you may need

Flickering and Dimming

to disable some of the energy efficiency features. Disable Energy Saving (System

> Eco Solution > Energy Saving) or Eco Sensor (System > Eco Solution > Eco

 

 

Sensor).

 

 

 

If the color on your Samsung television screen is not correct or the black and

 

white colors are off, run Picture Test (Support > Self Diagnosis > Picture Test).

 

If the test results indicate that the problem is not caused by the TV, do the

Component

following:

●● Confirm that the TV's video input connectors are connected to the correct

Connections/Screen

external device video output connectors.

Color

 

 

●● Check the other connections as well. If the TV is connected to an external

 

device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged

 

into their proper connectors.

 

 

 

If the colors on your Samsung TV are correct but just a little too dark or bright, try

 

adjusting the following settings first.

Screen Brightness

●● Go to the Picture menu and adjust the Backlight/Cell Light (available on

 

different models) Contrast, Brightness, Sharpness, Color, and Tint (G/R)

 

settings.

 

 

In HDMI mode, there is

HDMI UHD Color is specific to a UHD source, and does not operate properly for

something wrong with

any other source. In this case, navigate Picture > Picture Options > HDMI UHD

the screen.

Color menu, and then set the HDMI UHD Color-enabled HDMI connector to Off.

 

 

Ghosting, Blurring, or

If you notice ghosting or blurring on the screen, use the Auto Motion Plus option

Juddering

(Picture > Picture Options > Auto Motion Plus) to resolve the issue.

 

 

 

If your Samsung TV appears to turn off by itself, try disabling some of the TV's

 

energy efficiency features. See if Sleep Timer (System > Time > Sleep Timer) has

Unwanted Powering

been enabled. The Sleep Timer automatically turns the TV off after a specified

Off

period of time. If the Sleep Timer has not been enabled, see if No Signal Power

 

Off (System > Eco Solution > No Signal Power Off) or Auto Power Off (System >

 

Eco Solution > Auto Power Off) has been enabled and disable them.

 

 

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Samsung UN85HU8550 manual There is a problem with the picture, Testing the Picture

UN85HU8550 specifications

The Samsung UN85HU8550 and UN75HU8550 are part of the renowned HU8550 Series of Ultra HD 4K TVs, designed to deliver an exceptional viewing experience. These models are distinguished by their impressive screen sizes, with the UN85HU8550 boasting an expansive 85 inches and the UN75HU8550 offering a more compact 75 inches, both suitable for a variety of room sizes and viewing preferences.

One of the standout features of the HU8550 series is its Ultra HD resolution, which provides four times the pixel density of standard 1080p Full HD. This results in remarkably crisp and detailed images, allowing viewers to appreciate the finer details in their favorite content. The high resolution, combined with Samsung's proprietary UHD upscaling technology, ensures that even lower-resolution media is enhanced, making it look closer to 4K quality.

Samsung's Precision Black technology further enhances the picture quality by improving contrast levels, delivering deeper blacks and brighter whites for an improved dynamic range. Additionally, Ultra Clear Panel technology minimizes reflections and distractions from ambient light, ensuring that the viewing experience remains engaging regardless of the lighting in the room.

For connectivity, both models come equipped with a variety of ports, including multiple HDMI and USB connections, allowing users to connect their favorite devices. The inclusion of Samsung's Smart Hub provides access to a wide array of streaming services, apps, and games, making it easier for users to browse and enjoy content. Furthermore, the built-in Wi-Fi enables seamless connectivity to the internet for streaming and browsing.

Audio quality is also a consideration with the HU8550 series. Both models feature advanced audio technologies that enhance the sound experience, such as DTS Premium Sound, which adjusts the audio output depending on the type of content being viewed.

In terms of design, the UN85HU8550 and UN75HU8550 are sleek and modern, featuring a slim profile that allows them to blend seamlessly into any home decor. Their minimalist design is complemented by the thin bezel, which maximizes the screen-to-body ratio and provides an immersive viewing experience.

In summary, the Samsung UN85HU8550 and UN75HU8550 are exemplary models in the premium ultra HD market, featuring cutting-edge technologies and impressive screen sizes that cater to a wide range of viewing needs. With their stunning visuals, smart connectivity, and superior audio, these TVs are built to elevate the home entertainment experience.