Troubleshooting

Getting Support

176Support through Remote Management

177Finding the Information You Need for Service

Requesting support

There is a problem with the picture

178 Testing the Picture

I can't hear the sound clearly

180 Testing the Sound

I can't see 3D images clearly.

181 Testing 3D Picture Quality

There is a problem with the broadcast.

My computer won't connect.

I can't connect to the Internet.

The Schedule Recording/Timeshift function isn't working.

Anynet+ (HDMI-CEC) isn't working.

I am having trouble launching/using apps.

My file won't play.

I want to reset the TV.

Other Issues

Appendix

Before Using the Recording and Timeshift Functions

188Before Using the Recording and Schedule Recording Functions

189Before the Using Timeshift Function

Read Before Using 3D Viewing Mode

190 3D Precautions

S-Recommendation Disclaimer

193S Recommendation with Voice Interaction

193S Recommendation

Supported Resolutions for 3D Modes

194 HDMI

194Component

194Digital Channel

194Videos/Photos

194 Computer via HDMI Cable

Supported Resolutions for each of UHD Input Signals

195 HDMI Connector except for the MHL-to-HDMI Connector

195 MHL-to-HDMI Connector

Read Before Using Voice, Motion, or Face Recognition

196 Voice, Motion, and Face Recognition Precautions

198Requirements for Using Voice, Motion, or Face Recognition

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

203Photo, Video, and Music File Use Limitations

203Compatible Storage Devices for File Transfers

204Supported External Subtitles

204Supported Internal Subtitles

205Supported Image Formats and Resolutions

205Supported Music Formats and Codecs

206Supported Video Codecs

Read After Installing the TV

208Picture Sizes and Input Signals

208Installing an Anti-Theft Lock

209Read Before Setting Up a Wireless Internet Connection

Read Before Connecting a Computer (Supported Resolutions)

210IBM

210MAC

211VESA DMT

Supported Resolutions for Video Signals

212 CEA-861

212 HDMI

Read Before Using the Bluetooth Devices

213 Restrictions for using Bluetooth

License

Glossary

UN85HU8550 specifications

The Samsung UN85HU8550 and UN75HU8550 are part of the renowned HU8550 Series of Ultra HD 4K TVs, designed to deliver an exceptional viewing experience. These models are distinguished by their impressive screen sizes, with the UN85HU8550 boasting an expansive 85 inches and the UN75HU8550 offering a more compact 75 inches, both suitable for a variety of room sizes and viewing preferences.

One of the standout features of the HU8550 series is its Ultra HD resolution, which provides four times the pixel density of standard 1080p Full HD. This results in remarkably crisp and detailed images, allowing viewers to appreciate the finer details in their favorite content. The high resolution, combined with Samsung's proprietary UHD upscaling technology, ensures that even lower-resolution media is enhanced, making it look closer to 4K quality.

Samsung's Precision Black technology further enhances the picture quality by improving contrast levels, delivering deeper blacks and brighter whites for an improved dynamic range. Additionally, Ultra Clear Panel technology minimizes reflections and distractions from ambient light, ensuring that the viewing experience remains engaging regardless of the lighting in the room.

For connectivity, both models come equipped with a variety of ports, including multiple HDMI and USB connections, allowing users to connect their favorite devices. The inclusion of Samsung's Smart Hub provides access to a wide array of streaming services, apps, and games, making it easier for users to browse and enjoy content. Furthermore, the built-in Wi-Fi enables seamless connectivity to the internet for streaming and browsing.

Audio quality is also a consideration with the HU8550 series. Both models feature advanced audio technologies that enhance the sound experience, such as DTS Premium Sound, which adjusts the audio output depending on the type of content being viewed.

In terms of design, the UN85HU8550 and UN75HU8550 are sleek and modern, featuring a slim profile that allows them to blend seamlessly into any home decor. Their minimalist design is complemented by the thin bezel, which maximizes the screen-to-body ratio and provides an immersive viewing experience.

In summary, the Samsung UN85HU8550 and UN75HU8550 are exemplary models in the premium ultra HD market, featuring cutting-edge technologies and impressive screen sizes that cater to a wide range of viewing needs. With their stunning visuals, smart connectivity, and superior audio, these TVs are built to elevate the home entertainment experience.

Samsung UN85HU8550 manual Troubleshooting

Models: UN85HU8550