Samsung UN85HU8550 manual Cant hear the sound clearly, Testing the Sound

Models: UN85HU8550

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I can't hear the sound clearly

Testing the Sound

MENU > Support > Self Diagnosis > Sound Test Try Now

Before you review the list of problems and solutions below, make sure that the TV Sound Output menu item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio, run the Sound Test. The Sound Test uses a built-in melody to check for sound problems. If the TV does not play sound during the Sound Test, or the sound is distorted, there may be a problem with the TV. Contact Samsung’s Call Center for assistance. If the TV plays the Sound Test melody without distortion, there may be a problem with an external device. Please check the connections. If the problem persists, refer to the external device’s user manual.

The Problem

Try this!

There is no sound or

Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)

the sound is too low at

connected to your TV.

maximum volume.

 

 

 

 

Set Sound > Speaker Settings > TV Sound Output to TV Speaker.

 

If you are using an external device, check the device’s audio output option. (For

 

example, you may need to change your cable box’s audio option to HDMI if the

The picture is good but

box connected to your TV is using an HDMI cable.)

To listen to the computer sound, connect the external speaker to the computer’

there is no sound.

s audio output connector.

 

 

If your TV has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting and then reconnecting the

 

device’s power cable.

 

 

 

Make sure that the audio cable is connected to the correct audio output

The speakers are making

connector on the external device.

For antenna or cable connections, check the signal information. A low signal

an odd sound.

level may cause sound distortions.

 

 

Run Sound Test (Support > Self Diagnosis > Sound Test).

 

 

In HDMI mode, an audio

HDMI UHD Color is specific to a UHD source, and does not operate properly for

is intermittently stop or

any other source. In this case, navigate Picture > Picture Options > HDMI UHD

there is no sound.

Color menu, and then set the HDMI UHD Color-enabled HDMI connector to Off.

 

 

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Samsung UN85HU8550 manual Cant hear the sound clearly, Testing the Sound, Menu Support Self Diagnosis Sound Test Try Now

UN85HU8550 specifications

The Samsung UN85HU8550 and UN75HU8550 are part of the renowned HU8550 Series of Ultra HD 4K TVs, designed to deliver an exceptional viewing experience. These models are distinguished by their impressive screen sizes, with the UN85HU8550 boasting an expansive 85 inches and the UN75HU8550 offering a more compact 75 inches, both suitable for a variety of room sizes and viewing preferences.

One of the standout features of the HU8550 series is its Ultra HD resolution, which provides four times the pixel density of standard 1080p Full HD. This results in remarkably crisp and detailed images, allowing viewers to appreciate the finer details in their favorite content. The high resolution, combined with Samsung's proprietary UHD upscaling technology, ensures that even lower-resolution media is enhanced, making it look closer to 4K quality.

Samsung's Precision Black technology further enhances the picture quality by improving contrast levels, delivering deeper blacks and brighter whites for an improved dynamic range. Additionally, Ultra Clear Panel technology minimizes reflections and distractions from ambient light, ensuring that the viewing experience remains engaging regardless of the lighting in the room.

For connectivity, both models come equipped with a variety of ports, including multiple HDMI and USB connections, allowing users to connect their favorite devices. The inclusion of Samsung's Smart Hub provides access to a wide array of streaming services, apps, and games, making it easier for users to browse and enjoy content. Furthermore, the built-in Wi-Fi enables seamless connectivity to the internet for streaming and browsing.

Audio quality is also a consideration with the HU8550 series. Both models feature advanced audio technologies that enhance the sound experience, such as DTS Premium Sound, which adjusts the audio output depending on the type of content being viewed.

In terms of design, the UN85HU8550 and UN75HU8550 are sleek and modern, featuring a slim profile that allows them to blend seamlessly into any home decor. Their minimalist design is complemented by the thin bezel, which maximizes the screen-to-body ratio and provides an immersive viewing experience.

In summary, the Samsung UN85HU8550 and UN75HU8550 are exemplary models in the premium ultra HD market, featuring cutting-edge technologies and impressive screen sizes that cater to a wide range of viewing needs. With their stunning visuals, smart connectivity, and superior audio, these TVs are built to elevate the home entertainment experience.