10 Troubleshooting Guide

10.1Requirements Before Contacting Samsung Customer Service Center

10.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message "Check Signal Cable" appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

10.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "11.2 Standard Signal Mode Table"), the message "Not Optimum Mode" will appear for a short time.

10.1.3 Check the following.

Installation issue (PC mode)

Issues

Solutions

 

 

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "3.2 Connecting and Using a PC")

 

 

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Samsung LF24FN1PFBZXCI, LF22NTBHBNU/EN Troubleshooting Guide, Testing the Product, Checking the Resolution and Frequency

LF24NEBHBNM/XY, LF24NEBHBNW/EN, LF22FN1PFBZXXM, LF24FN1PFBZXCI, LF22NTBHBNM/XY specifications

The Samsung LF19NEBHBNM/XY and LF24NEBHBNM/XY are modern refrigerator models that epitomize Samsung's commitment to innovation, efficiency, and convenience. These appliances are designed to enhance the user experience while providing advanced cooling technologies that keep food fresher for longer periods.

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