Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

◆

Check that the mains lead has been connected to a wall socket.

 

◆ Check that you have pressed the “I ” button (On/Off) and the

 

 

POWER ( ) button.

 

◆ Check the picture contrast and brightness settings.

 

◆

Check the volume.

 

 

 

Normal picture but no sound

◆

Check the volume.

 

◆

Check whether the volume MUTE ( ) button on the remote control

 

 

has been pressed.

 

 

 

No picture or black and white picture

◆

Adjust the colour settings.

 

◆ Check that the broadcast system selected is correct.

 

 

 

Sound and picture interference

◆

Try to identify the electrical appliance that is affecting the television,

 

 

then move it further away.

 

◆ Plug your television into a different mains socket.

 

 

 

Blurred or snowy picture,

◆

Check the direction, location and connections of your aerial.

distorted sound

 

This interference is often occurs to the use of an indoor aerial.

 

 

 

Remote control malfunctions

◆

Replace the remote control batteries.

 

◆ Clean the upper edge of the remote control (transmission window).

 

◆ Check the battery terminals.

 

 

 

You cannot insert a video cassette

◆

A video cassette can only be inserted with the window side up and

 

 

 

 

 

 

the safety tab facing you.

 

 

 

The buttons on the front panel have

◆

The panel lock function has been activated; refer to page 34 for

no effect

 

 

 

 

 

further details.

 

 

 

The television programme was not

◆

Check that the safety tab on the cassette is intact.

recorded.

 

 

 

 

◆

Check the timer settings. If there was a power failure or interruption

Timer recording was unsuccessful

 

during timer recording, the recording will have been cancelled.

 

 

 

 

 

◆

Check that the POWER ( ) button was pressed to activate the

 

 

 

 

 

 

timer (STANDBY and TIMER indicators on). : 1 Tuner model.

 

 

 

Noise bars or streaks on playback

◆

Adjust the vertical alignment of the picture; refer to page 42.

 

 

 

 

 

◆

Change cassettes. This cassette may be excessively worn.

 

 

 

 

 

 

 

When the PLAY/PAUSE (

 

 

 

) is

◆

A still picture may have “noise bars”, depending on the condition of

 

 

pressed during playback, the still

 

the tape.

picture has severe “noise bar” streaks

◆

Adjust the vertical alignment of the picture; refer to page 42.

 

 

 

The rewind or fast-forward functions

◆

Check that the tape is not already at the beginning or end of the

have no effect

 

 

 

 

 

cassette respectively.

 

 

 

 

 

 

 

80

Page 79 Page 81
Page 80
Image 80
Samsung UW21J10VD5XXEC, UW28J10VD5XXEG manual Troubleshooting Before Contacting Service Personnel, When the PLAY/PAUSE
Page 79 Page 81

UW21J10VD5XXEC, UW21J10VD5XXEG, UW28J10VD5XXEU, UW28J10VD5XXEG, UW28J10VD5XXEC specifications

Samsung has long been a reputable name in the world of technology, particularly in the realm of display technology. The Samsung UW28J10VD5XXEC, UW28J10VD5XXEG, UW21J10VD5XXEG, and UW21J10VD5XXEC are notable models that showcase the company’s commitment to delivering high-quality display solutions.

These monitor models are recognized for their exceptional visual clarity, vibrant colors, and adaptability to a range of applications, from everyday office tasks to more demanding graphic and media use. An impressive feature of these units is their utilization of advanced display technologies that ensure accurate color reproduction and wide viewing angles. This makes them suitable for both individual users and collaborative environments where multiple people may view the screen simultaneously.

One of the main highlights of these monitors is their resolution. The models boast an impressive UHD (Ultra High Definition) display, providing a stunning visual experience. The high pixel density allows for more detail in images and videos, making it ideal for content creators and media professionals. Additionally, these monitors generally come equipped with HDR technology, which enhances the dynamic range of colors and brightness levels, ensuring that images appear realistic and vibrant.

Another significant characteristic is the variety of connectivity options available. These monitors typically include HDMI, DisplayPort, and USB ports, enabling them to connect seamlessly with a wide range of devices, including laptops, desktops, and gaming consoles. The inclusion of features such as Picture-in-Picture and Picture-by-Picture also allows users to multitask effectively, enhancing productivity for both professional and personal use.

Moreover, ergonomics and user comfort have been prioritized in the design of these models. They often come with height-adjustable stands and options for tilting and pivoting, ensuring that users can find their optimal viewing position. This is particularly beneficial for those who may spend extended periods in front of the screen, reducing the risk of eye strain and discomfort.

In conclusion, the Samsung UW28J10VD5XXEC, UW28J10VD5XXEG, UW21J10VD5XXEG, and UW21J10VD5XXEC demonstrate a blend of technological advancement, ergonomic design, and versatile functionality. With their impressive display quality, connectivity features, and user-friendly design, they stand out as strong contenders in the market for high-performance monitors, appealing to both casual users and professionals alike.
Top Page Image Contents