Troubleshooting

Checklist before SVC Calls

Symptom

 

Checklist

Measure to Take

 

 

 

 

Robotic vacuum

Check whether the power

 

cleaner cannot

 

plug of the charger is plugged

 

find the charger.

 

correctly into the outlet.

 

 

If there are any obstacles within

 

 

 

a range of about 1m in front of

 

 

 

the charger and about 0.5m

 

 

 

range to the left and right of the

 

 

 

charger, you should remove the

 

 

 

obstacles.

 

 

If there are any foreign

 

 

 

substances on the change pin,

 

 

 

wipe them off with a dry towel.

 

 

Is the VIRTUAL GUARD installed

Move the VIRTUAL GUARD to

 

 

near the charger?

another place so that the robotic

 

 

 

vacuum cleaner can charge

 

 

 

automatically.

 

Is the distance detection

Change the direction of the

 

 

sensor of the VIRTUAL GUARD

VIRTUAL GUARD or set the

 

 

facing the charger?

distance to an appropriate value.

Robotic vacuum

Are the batteries of the VIRTUAL

Replace the batteries.

cleaner passes

 

GUARD worn out?

(2 type D (LR20) alkaline

through the

 

 

batteries)

VIRTUAL GUARD.

 

 

 

 

Is the VIRTUAL GUARD set to

Set the VIRTUAL GUARD to

 

 

Guard (virtual door) mode?

Fence (virtual wall) mode.

 

Is the Mode lamp turned off?

Check if the VIRTUAL GUARD

 

 

 

is turned off and then set the

 

 

 

VIRTUAL GUARD to a desired

 

 

 

mode.

The battery

Are you using manganese drycell

Replace the batteries with new

usage time of the

 

batteries?

alkaline batteries.

VIRTUAL GUARD

 

 

(2 type D (LR20) alkaline

is too short.

 

 

batteries)

T 05roubleshooting

Troubleshooting _41

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Samsung VCR8845T3A/XET manual Cleaner cannot, Find the charger, Cleaner passes, Through, Battery, Usage time, Is too short

VCR8845T3R/XEC, VCR8845T3A/XET, VCR8845T3A/BOL, VCR8845T3A/XEO, VCR8845T3A/XTR specifications

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