Samsung VCR8875T3A/XEF, VCR8875T3A/SML manual Troubleshooting, Checklist Before SVC Calls

Troubleshooting

CHECKLIST BEFORE SVC CALLS

SYMPTOM		CHECKLIST		MEASURE TO TAKE
Robotic vacuum	• Is the dust bin assembled?		• Install the dust bin.
	•	Is the Power Switch turned on?	•	Turn on the Power Switch.
cleaner does not
	•	Is cleaning mode ( ) in the	•	Press the (	) button. (To turn it
operate at all
		display panel turned on?		off, press and hold the (		) button
before
cleaning.				down for 3 seconds or longer.)
	• Is the battery level fl ashing only		• Lift up the robotic vacuum
		one level and is ‘LO’ displayed in		cleaner, and manually dock the
		the display panel?		robotic vacuum onto the charger
				to charge it.
	• Robotic vacuum cleaner will not		• Replace the batteries in the
		operate when the battery in the		remote control. (AAA type)
		remote control is depleted.
Robotic vacuum	• Is the battery level fl ashing only		• Lift up the robotic vacuum
		one level and is ‘LO’ displayed in		cleaner, manually dock the
cleaner stopped		the display panel?		robotic onto
operating while				the charger to charge it.
cleaning.	•	Has the robotic vacuum cleaner	• Turn off the Power Switch and
		become hooked on wires on the		remove the wires.
		fl oor?
	• Is the robotic vacuum cleaner		• Turn off the Power Switch and
		stuck to the fl oor where there is a		move the cleaning robotic
		height difference?		vacuum to another place to
		- The driving wheel is lifted.		clean.
	• Is there a thin towel (cloth)		• Turn off the Power Switch and
		wrapped around the driving		remove the thin towel.
		wheel?
	• Is the robotic vacuum cleaner		• Turn off the Power Switch and
		stuck on the doorsill?		move the robotic vacuum cleaner
				to another place to clean.
The suction	• Check whether the dust bin		• Stop the robotic vacuum cleaner
		is full of dust.		and empty the dust bin.
power is weak	• Check whether the suction		• Turn off the Power Switch and
while cleaning.
		inlet is clogged by foreign		remove the foreign substances
		substances.		on the suction inlet.
	• Check whether the Filter is		• Clean the Filter well.
		clogged.

40_ Troubleshooting