Troubleshooting

TROUBLESHOOTING FOR ERROR CODES

ERROR

CAUSE

SOLUTION

CODE

 

 

 

Robotic vacuum cleaner is

Turn off the Power Switch at the bottom

 

caught, stuck or trapped while

and move the robotic vacuum cleaner to a

 

navigating.

different location.

A foreign substance (string, Turn off the Power Switch at the bottom

paper, toy etc.) is caught in the

and remove the foreign substance from the

power brush.

power brush.

A foreign substance (string, Turn off the Power Switch at the bottom and

paper, toy etc.) is caught in the

remove the foreign substance from the left

left driving wheel.

driving wheel.

A foreign substance (string, Turn off the Power Switch at the

paper, toy etc.) is caught in the

bottom and remove the foreign substance

right driving wheel.

from the right driving wheel.

Check bumper sensor.

Slightly pull the stuck bumper outward.

A foreign substance (dust, Turn off the Power Switch at the bottom and

stain etc.) is on the Obstacle

wipe the foreign substance from the front

sensor window.

and rear sensor windows using a soft cloth.

A foreign substance (Dust, Turn off the Power Switch at the bottom

stain etc.) is on the Cliff sensor

and wipe the foreign substance on the cilff

window.

sensor window with a soft cloth.

Dust bin not inserted.

Insert the dust bin until you hear a “Click”

 

sound.

A foreign substance (String, Turn off the Power Switch at the bottom and

cloth etc.) is caught on the

wipe the foreign substance from the edge-

edge-cleaning side rotating

cleaning side rotating brush.

brush.

 

If you press the Start/Stop button or turn off the Power Switch, the error code is cleared.

42_ Troubleshooting

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Samsung VCR8875T3A/XEF manual Troubleshooting for Error Codes, Move the robotic vacuum cleaner to a, Sensor window