Troubleshooting

Symptom

Checklist

I have installed the Samsung Connect

ffYou can use the product after connecting the wireless

app, but, the POWERbot fails to be

router and the POWERbot through Easy-Setup according to

connected.

the procedure.

I fail to log into the Samsung

ffCheck your ID and password on the screen of the Samsung

account.

account.

There appears a message saying

ffYou may have failed temporarily due to the distance from

there is a failure during Easy-Setup.

the wireless router or other obstacles. Please try again

after a while.

 

 

ffTurn off the Samsung Connect app and then run it again, or

The products do not work even

disconnect the smart phone from the wireless router and

though the smart phone is normally

then connect it again. Or turn off the power supply of the

connected to the POWERbot.

POWERbot, turn it on, wait for a minute or longer, and then

 

run the Samsung Connect app again.

The functions of the Samsung

ffCheck if the Smart control blocking function of the

POWERbot is set. (When the Smart control is locked, the

Connect App do not work.

Wi-Fi indicator is turned off.)

 

The Samsung Connect Robot Vacuum

ffCheck if the POWERbot is connected to the wireless router.

App fails to get started.

 

POWERbot is not connected to Wi-Fi.

ffCheck the setting status of the wireless router.

 

ffCheck whether the floor is not even and then the

Intelligent power control function

POWERbot works with its body a bit lifted up.

ffCheck whether there are any foreign matters on the cliff

works on a normal floor.

sensor which is at the bottom of the POWERbot.

 

 

ffCheck whether the floor color is dark.

Intelligent power control function

ffWhen the POWERbot cleans a carpet with short fibre and

does not work.

bright color, it may recognize the carpet as a floor and then

the Intelligent power control function may not work.

 

 

ffWhen POWERbot cannot recognize the wall, the Edge clean

 

master may not work.

Edge clean master function does not

––When an obstacle made of reflective material is in front

work.

of the wall

 

––When the wall itself is made of reflective material

 

––When the wall is a dark color

 

ffCheck whether small obstacles are arranged in a narrow

Edge clean master function works

space.

though there is no wall or corner.

ffWhen the POWERbot recognizes the front obstacle as a

 

wall, Edge clean master function may work.

The Edge clean master function

ffWhen the degree of the angle of a corner which the

works though the POWERbot has not

POWERbot detects is large, the Edge clean master function

approached a wall or corner.

may work without approaching the wall or corner.

✻✻Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www. samsung.com, go to Support > Search Product Support and enter the model name.

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Samsung VR10M701WUW/AG, VR10M7039WG/SW, VR10M7019UW/SW, VR10M703WWW/AG, VR20M707WWS/AG manual ENGLISH-36, Work
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VR10M7039WG/SW, VR10M701WUW/AG, VR10M7019UW/SW, VR20M707WWS/AG, VR10M703WWW/AG specifications

Samsung has made significant strides in the realm of robotic vacuums, with several impressive models leading the way. Among them are the VR10M703WWW/AG, VR20M707WWS/AG, VR10M7019UW/SW, VR10M701WUW/AG, and VR10M7039WG/SW. Each of these models is designed to offer superior cleaning capabilities, efficient navigation, and advanced technology, catering to a variety of household needs.

The VR10M703WWW/AG features Samsung’s CycloneForce technology, which ensures powerful suction with reduced clogging. Its smart eco mode optimizes battery usage while maintaining effective cleaning performance. With a sleek design, it easily navigates tight spaces, providing an efficient clean. The integrated Smart Control app allows users to monitor and control the vacuum remotely, enabling customizable cleaning schedules.

The VR20M707WWS/AG takes innovation a step further. It boasts a camera-assisted navigation system that captures a detailed map of the home, ensuring systematic cleaning patterns rather than random paths. This model is equipped with a larger dustbin to accommodate more debris, which is especially beneficial for homes with pets. The suction power can be adjusted based on different floor types, enhancing its versatility.

The VR10M7019UW/SW is known for its continuous cleaning cycle, which allows it to automatically return to the charging station when it needs a power boost, then resume cleaning from where it left off. This model features an advanced rubber brush that prevents hair tangling, making it an ideal choice for households with pets.

Meanwhile, the VR10M701WUW/AG combines an ergonomic design with efficient cleaning technology. Its Anti-Tangle technology effectively manages hair clogs, while the Home Mapping feature provides a tailored cleaning experience. This model is also equipped with ‘Zone Cleaning’ options, allowing users to target specific areas that require extra attention.

Lastly, the VR10M7039WG/SW offers a user-friendly interface with voice control compatibility, aligning with smart home ecosystems. Its high-efficiency filter captures allergens, which is crucial for maintaining a healthy living environment.

In summary, Samsung’s VR line of robotic vacuums presents a compelling blend of advanced technology, intelligent navigation, and user customization. Each model addresses different cleaning challenges while ensuring high performance and efficiency in maintaining a clean home. With options to suit various lifestyles and preferences, Samsung continues to lead in the vacuum technology sector.
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