Troubleshooting

Symptom

Checklist

 

 

 

ffCheck if the emergency switch is on.

The POWERbot is not

ffCheck if all the icons are displayed on the display panel.

working at all.

ffCheck if the POWERbot's battery is depleted.

 

ffReplace the batteries (AAA type) if the remote controller is not working.

 

 

The POWERbot

ffWhen POWERbot is immobilized by an obstacle such as a cord, threshold etc,

pick it up and move it away from the obstacle.

has stopped during

–– If any fabric or string is caught in a drive wheel, turn off the emergency switch

cleaning.

and remove the fabric or string before using it again.

 

 

 

 

ffWhen there's too much dust in the dustbin, suction power may get weakened.

 

Turn off the emergency switch and empty the dustbin.

 

fIf the intake (on bottom of POWERbot) is blocked by foreign matter, turn off the

Suction power is weak.

emergency switch and remove foreign matter from the intake.

ffWhen noise suddenly increase, turn off the emergency switch and empty the

 

dustbin.

 

fIf the dustbin is assembled incorrectly, suction power may get weakened. Turn

 

off the emergency switch and refer to page 17 for reassembling.

 

 

 

ffCheck if there's a power failure or whether the power plug is unplugged.

The POWERbot cannot

ffRemove any obstacles around the docking station that may prevent

find the docking

POWERbot from returning to the docking station.

station.

ffWhen there's foreign matter on the charge pins, charging can be affected.

 

Clean the foreign matter off the pins.

 

 

 

ffCheck if the docking station is installed along the grain of wooden floors or

The POWERbot

tiles.

ffThe POWERbot may clean in a diagonal direction if it is moving to another area

suddenly cleans

using the shortest route. It may also move at a diagonal if it made contact with

diagonally.

an obstacles at that angle, if it was charged at the docking station at an angle,

 

 

or if the grain of the wooden/tile floor skewed is in that direction.

 

 

 

ffCheck if the docking station is installed near a narrow passage or door, and

POWERbot does not

reinstall it in the other areas.

clean a certain area.

–– If the docking station is installed near a narrow passage or door, the

 

POWERbot cannot pass through the passage or threshold.

 

 

ENGLISH-21

Page 21
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Samsung VR20K9000UB/EG, VR20K9000UB/ET, VR20K9000UB/GE manual Troubleshooting, Symptom Checklist

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