Troubleshooting

Symptom

Checklist

 

ffDust sensor mode is on.

 

–– The dust sensor mode is on by default. When the POWERbot passes through a

POWERbot moves

dusty area, it moves around that area to focus on cleaning.

around at the same

ffPOWERbot moves around an area and the "DUST" is on the display panel

place.

even though there's no dust at the surrounding area.

 

–– Check if foreign matters are caught between the dustbin and Pet brush and

 

then remove them.

 

 

 

ffCheck if the docking station is installed near a narrow passage or door, and

POWERbot does not

reinstall it in the other areas.

clean a certain area.

–– If the docking station is installed near a narrow passage or door, the

 

POWERbot cannot pass through the passage or doorsill.

 

 

The battery usage time

ffCheck if you're using manganese drycell batteries and replace the batteries

of the Virtual guard is

too short.

with new ones. (2 type D (LR20) batteries)

 

 

 

I have installed the

 

Samsung Smart

ffYou can use the product after connecting the wireless router and the

Home app, but, the

POWERbot through Easy-Setup according to the procedure.

POWERbot fails to be

 

connected.

 

 

 

I fail to log into the

ffCheck your ID and password on the screen of the Samsung account.

Samsung account.

 

 

 

There appears a

 

message saying there

ffYou may have failed temporarily due to the distance from the wireless router or

is a failure during

other obstacles. Please try again after a while.

Easy-Setup.

 

 

 

The products do not

ffTurn off the Samsung Smart Home app and then run it again, or disconnect

work even though

the smart phone from the wireless router and then connect it again. Or turn off

the smart phone is

the power supply of the POWERbot, turn it on, wait for a minute or longer, and

normally connected to

then run the Smart Home app again.

the POWERbot.

 

 

 

The functions of the

ffCheck if the Smart control blocking function of the POWERbot is set. (When

Samsung Smart Home

App do not work.

the Smart control is locked, the Wi-Fi indicator is turned off.)

 

 

 

The Samsung Smart

 

Robot Vacuum App

ffCheck if the POWERbot is connected to the wireless router.

fails to get started.

 

 

 

POWERbot is not

ffCheck the setting status of the wireless router.

connected to Wi-Fi.

 

 

 

Location recognizing

ffOperate the POWERbot again near the area where it stopped previously.

function does not

fIf the POWERbot does not recognize the surrounding environment or starts

the cleaning at the area more than 1 m around where it stopped, the searching

operate.

may be difficult.

 

 

 

 

ENGLISH-34

1_SR9300K_EN_DJ68-00767A-00_GE.indd 34

2017-01-09 오후 7:25:26

Page 33 Page 35
Page 34
Image 34
Samsung VR20K9350WK/EG, VR20K9350WK/GE manual ENGLISH-34
Page 33 Page 35

VR20K9350WK/GE, VR20K9350WK/EG specifications

The Samsung VR20K9350WK/EG, also known as the VR20K9350WK/GE, is a cutting-edge robotic vacuum cleaner that stands out in the market for its advanced features and impressive technology. Designed to offer convenience and efficiency, this model is perfect for busy households looking to maintain a clean environment with minimal effort.

One of the standout features of the VR20K9350WK/EG is its powerful CycloneForce technology. This innovative system enhances suction performance by creating a centrifugal force that separates dirt and debris, preventing clogs and maintaining powerful suction over time. This means the vacuum can effectively tackle various surfaces, from carpets to hard floors, ensuring thorough cleaning in every corner of the home.

Equipped with Smart Control capabilities, users can easily operate the VR20K9350WK/EG through a smartphone app. This feature allows for remote control, scheduling cleaning sessions, and even monitoring the cleaning progress in real-time. Additionally, voice assistant compatibility enables users to command the vacuum with simple voice prompts, adding to its user-friendly design.

The navigation system of the VR20K9350WK/EG is another highlight, utilizing an advanced mapping technology that allows the vacuum to chart its cleaning path efficiently. With its high-performance sensors, the robot can detect obstacles, navigate around furniture, and return to its charging station when the battery is low, ensuring an uninterrupted cleaning session.

The design of the VR20K9350WK/EG is sleek and modern, making it an attractive addition to any home. It features a low profile, allowing it to reach under furniture and other hard-to-access areas. The vacuum also comes with a variety of brush types, including a turbo action brush, designed to pick up pet hair and dust effectively.

In terms of filtration, the VR20K9350WK/EG employs a HEPA filter, capturing even the smallest particles and allergens. This feature is particularly beneficial for households with pets or allergy sufferers, as it helps to improve indoor air quality.

Overall, the Samsung VR20K9350WK/EG/GE is an exceptional robotic vacuum that combines state-of-the-art technology with practical features, making it an excellent choice for anyone looking to streamline their cleaning routine. With its powerful suction, smart capabilities, and user-friendly design, it is poised to deliver precise and effective cleaning results in any home environment.
Top Page Image Contents