Troubleshooting

Symptom

Checklist

 

 

 

ffCheck if the emergency switch is on.

The POWERbot is not

ffCheck if all the icons are displayed on display panel.

ffCheck if the battery of POWERbot is depleted.

working at all.

–– When "Lo" is displayed, carry POWERbot to the docking station to charge it.

 

 

ffReplace the batteries (AAA type) when the remote controller is not working.

 

 

 

ffWhen "Lo" is displayed on the display panel, carry POWERbot to the docking

The POWERbot

station to charge it.

ffWhen POWERbot is stuck by the obstacles such as cord, threshold etc, pick it

is stopped during

up to remove it from the obstacle.

cleaning process.

–– If any fabrics or strings are caught in the drive wheel, turn off the emergency

 

 

switch and remove the fabrics or strings before using it again.

 

 

 

fIf the "Filter inspection indicator" is on, turn off the emergency switch and clean

 

the dustbin.

 

ffWhen there's too much dust in the dustbin, suction power may get weakened.

Suction power is weak.

Turn off the emergency switch and empty the dustbin.

fIf the intake (on bottom of POWERbot) is blocked by foreign matters, turn off

 

the emergency switch and remove foreign matter from the intake.

 

ffWhen noise suddenly increase, turn off the emergency switch and empty the

 

dustbin.

 

 

 

ffCheck if there's power failure or whether the power plug is unplugged.

The POWERbot cannot

ffRemove any obstacles around the docking station that may disturb POWERbot

find the docking

from returning to the docking station.

station.

ffWhen there's foreign matters on the charge pins that affects charging, clean

 

the foreign matter.

 

 

The POWERbot passes

fIf the batteries are depleted, replace them. (2 type D (LR20) batteries)

through the Virtual

fIf the lamp is off, check if the Virtual guard is turned off and turn it on.

guard.

 

 

 

 

ffCheck if the docking station is installed along the grain of wooden floors or

The POWERbot

tiles.

suddenly cleans

ffIt may clean in diagonal direction for moving to another area in shortest route,

diagonally.

or it made contact with any obstacles in that angle, or if it was charged at the

 

charged at an angle, or grain of the wooden/tile floor is in that direction.

 

 

 

fIf you point the red light directly on POWERbot, it may not move to desired

Point cleaning is not

direction.

–– Point the red light on the floor within 39 in (1 m) around POWERbot.

working.

✻✻Do not use the point cleaning under direct sunlight, bright light or on dark

 

 

floors.

 

 

"Filter inspection

ffUse POWERbot after turning off the emergency switch and then turning it back

indicator" is on even

after the dustbin has

on.

ffEmpty the dustbin again and re-clean the filter thoroughly.

been emptied.

 

 

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Samsung VR20K9350WK/GE, VR20K9350WK/EG manual Troubleshooting, ENGLISH-33
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