Section 5 - Trouble Shooting Guide
Problem | Possible Causes | Solutions |
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No audio and no display on the | Receiver is off | Make sure that the power supply is |
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receiver |
| properly connected and the on/off but- |
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| ton is in the on position |
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No audio and no RF signal indicator | Transmitter is off | Turn on transmitter power switch |
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on the receiver display |
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Transmitter is on a different channel | Match the transmitter group and chan- |
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| nel to the one displayed on the receiver. |
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| No (or dead) battery in transmitter | Insert fresh battery in transmitter |
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| Faulty battery contacts | Clean and or bend contact |
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No Audio with good RF signal indica- | Microphone not connected | Check the TA4F connector on the |
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tor but no (or low) Audio indicator on |
| bodypack or the detachable micro- |
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the receiver display |
| phone element connection on the |
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| handheld |
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| Low gain setting on the transmitter | Increase the transmitter gain |
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No (or low) Audio with good RF sig- | Receiver audio output cable is dam- | Connect, repair or replace cable |
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nal and Audio indicators on receiver | aged or disconnected |
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display |
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Gain not sufficient on | Increase gain on mixer or |
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| mixer/preamp/amp input or it is muted | the input |
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| Receiver output too low (1/4" output) | Increase the audio output setting |
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Distorted audio signal | Transmitter audio gain too high | Decrease the transmitter gain setting |
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| Receiver output too high (1/4" output) | Decrease the receiver output setting |
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| Battery level low in transmitter | Insert fresh battery in transmitter |
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| Another | Make sure all the channels in use are |
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Interference | tion is on the same channel or the sig- | from the same group. Use ClearScanTM |
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| nals are mixing | to select the clearest group. If more |
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| channels are needed call Telex at |
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| Another wireless product in the area is | Use ClearScanTM to change the operat- |
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| on the same frequency or the signals | ing frequency. If problems persist, call |
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| are mixing | Telex at |
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| help |
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