TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

TROUBLE DIAGNOSIS

Will Not Start

•Plug the unit into the wall outlet. Check for proper voltage.

•Check fuse or reset circuit breaker.

•Push any key to turn on the washer and press the Start/Pause key to run the washer.

•Close door and push the Start/Pause key to run the washer.

•Check if washer is in a pause, soak or suds process. Wait briefly and it may start. (If the washer is in suds period, Suds will light up instead of remaining time.)

•Check for restricted drain system. (If there is electrical problem in drain system, “nd” error will occur after 30 minutes.)

•Check Water Supply.

•Check the line or water valve screen filter.

•Check if PCB connectors are assembled properly.

•Check if CN2 terminals on PCB are in good condition. (Refer to PCB Connector Check.)

•Replace PCB.

Leaking

•Make sure inlet hose connections are not leaking. Check for rubber gasket damage due to over tightening.

•Check standpipe for leak. Wrap a dry rag around the standpipe opening. If rag becomes wet, leak is fault of home plumbing.

Be sure the standpipe is capable of accepting the flow of water from the washer.

•Make sure end of drain hose is correctly inserted and secured to drain standpipe.

•Check internal hose connections (fill, drain systems, dispenser hoses & clamps).

•Check rubber boot. Remove, reposition and reinstall, if necessary.

•Check for possible kinked dispenser to outer tub hose. Hot water pressurization may force door open.

Will Not Spin

•Make sure to close the door completely.

•Check for water left inside the washer. If so, go to “Will Not Drain”.

•Perform Quick Test Mode or Quick Spin Test. Does the washer spin? (Before the test, empty the unit inside.) If it doesn’t tumble after the above, change PCB. When the problem persists, change the motor.

•Perform Quick Test Mode or Quick Spin Test. Does the washer spin? If it does, Check Possible unbalanced load scenario in normal mode.

•Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN9,CN1,CN8) (Refer to the Component Testing Procedure.)

•Check motor windings resistance. (CN8 Pin1&3 = 11.6 ohms (at ±7% 20°C/68°F), Pin1&2 = 11.6ohms (at ±7% 20°C),

Pin2&3 = 11.6 ohms (at ±7% 20°C))

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Samsung WA400PJHDWR, WA456DRHDWR manual Trouble Shooting, Will Not Start, Leaking, Will Not Spin
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WA400PJHDWR, WA456DRHDWR specifications

The Samsung WA456DRHDWR and WA400PJHDWR are two prominent washing machines that showcase the brand's commitment to innovation and efficiency in laundry solutions. Both models embody advanced technologies, making them suitable options for modern households seeking convenience, cleaning performance, and energy efficiency.

The Samsung WA456DRHDWR features a large capacity drum of 4.5 cubic feet, allowing users to wash significant loads in one cycle. This is particularly beneficial for families or those who do frequent laundry, as it reduces the number of loads and saves time. The washing machine is equipped with Samsung's AquaJet technology, which enhances washing performance through its unique water flow system. This technology penetrates fabrics deeply, effectively removing tough stains and providing a cleaner wash.

A standout feature of the WA456DRHDWR is its Eco Bubble technology. This innovative system generates bubbles that activate detergent even in cold water, allowing for an efficient cleaning process while saving energy. Users can wash their clothes in cold water without sacrificing cleaning power, making it an environmentally friendly choice. The machine also includes Smart Care, a feature that allows users to troubleshoot issues through their smartphone, offering convenience and minimizing downtime.

On the other hand, the Samsung WA400PJHDWR offers a slightly smaller capacity at 4.0 cubic feet, but it brings its own unique set of features to the table. This model also utilizes Eco Bubble technology, ensuring effective stain removal while being gentle on fabrics. The Air Turbo Drying System is another highlight, designed to reduce drying time by enhancing air circulation within the drum, providing fresher, drier clothes in less time.

Both models come equipped with a range of washing cycles tailored for different needs, including delicate, heavy-duty, and quick wash options, enabling users to customize their laundry experience. The intuitive control panel allows for easy selection of settings, and the clear display provides information on cycle progress and remaining time.

In terms of design, both washing machines feature a sleek, modern aesthetic that complements various home decors. Their robust construction ensures durability, while the stainless steel drums resist chipping and snagging, promoting longevity.

Ultimately, the Samsung WA456DRHDWR and WA400PJHDWR washing machines deliver excellent washing performance, various technological innovations, and energy efficiency, making them reliable choices for anyone in need of a robust laundry solution.
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