TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

TROUBLE DIAGNOSIS

No Water Fill

•Perform Quick Test Mode. Check all of Water Valves visually.

(Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.)

•Check if water taps are turned on fully.

•Check Water Valves and Water Level Sensor (Refer to PCB Connector Check)

•Check if there is any kink in inlet hoses.

•Check if inlet screens are clogged up.

•Check if water has enough pressure. If so, find out its contributors.

•Check if there is any frozen area in the unit (Drain Hose, etc)

•Measure the resistance of Water Valve Coil.

(It should read 1.18K ohms. Check Pin#3 of CN6 and pin#1.2.3.4 of CN4)

•Check Pressure S/W and PCB for loose connections. (Refer to PCB Connector Check.)

Tub Full of Suds

•Go to “Will Not Drain” and “Will Not Spin” and check the draining.

•Check PCB and Drain Pump for any loose wire connection.

•Perform Quick Test Mode or Board Output Test to drain.

•Use HE (High-Efficiency) or low sudsing detergent specially formulated for front load washers.

•Reduce the amount of detergent for that specific load size and soil level. Keep in mind that towel creates more suds generally.

•Reduce the amount of detergent when water is soft, or laundry is small or lightly soiled.

•Do one more washing cycle with cold water and a table spoon of salt without detergent.

Wet Clothes

•Unbalance due to not enough load. Put additional load.

•Due to excessive suds by using general detergent. Use HE (High-Efficiency) or reduce its quantity.

•Low Spin Speed or Drain Only was selected.

•Go to “ Will Not Spin”.

Will Not Lock

•Perform Quick Test Mode. Check Door Lock.

Check the reistance for door lock. if Approx 0.2 ohm between the terminal of contact (white-Red wire), and if not, change pcb(refer to pcb connector check).

•Read Lock Switch and PCB (CN3). (Refer to PCB Connector Check.)

Will Not Unlock

•Display shows “LO”. Turn off and on the unit. If “LO” keeps illuminating, check PCB and Door Lock Switch.

•Read Lock Switch and PCB (CN3). (Refer to PCB Connector Check.)

•Perform Quick Test Mode. Check Door Lock. Check the resistance for door unlock if Approx 0.2 ohm between the terminal of contact (white-blue wire), and if not, change pcb(refer to pcb connector check).

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Samsung WA456DRHDWR, WA400PJHDWR manual No Water Fill, Tub Full of Suds, Wet Clothes, Will Not Lock, Will Not Unlock
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WA400PJHDWR, WA456DRHDWR specifications

The Samsung WA456DRHDWR and WA400PJHDWR are two prominent washing machines that showcase the brand's commitment to innovation and efficiency in laundry solutions. Both models embody advanced technologies, making them suitable options for modern households seeking convenience, cleaning performance, and energy efficiency.

The Samsung WA456DRHDWR features a large capacity drum of 4.5 cubic feet, allowing users to wash significant loads in one cycle. This is particularly beneficial for families or those who do frequent laundry, as it reduces the number of loads and saves time. The washing machine is equipped with Samsung's AquaJet technology, which enhances washing performance through its unique water flow system. This technology penetrates fabrics deeply, effectively removing tough stains and providing a cleaner wash.

A standout feature of the WA456DRHDWR is its Eco Bubble technology. This innovative system generates bubbles that activate detergent even in cold water, allowing for an efficient cleaning process while saving energy. Users can wash their clothes in cold water without sacrificing cleaning power, making it an environmentally friendly choice. The machine also includes Smart Care, a feature that allows users to troubleshoot issues through their smartphone, offering convenience and minimizing downtime.

On the other hand, the Samsung WA400PJHDWR offers a slightly smaller capacity at 4.0 cubic feet, but it brings its own unique set of features to the table. This model also utilizes Eco Bubble technology, ensuring effective stain removal while being gentle on fabrics. The Air Turbo Drying System is another highlight, designed to reduce drying time by enhancing air circulation within the drum, providing fresher, drier clothes in less time.

Both models come equipped with a range of washing cycles tailored for different needs, including delicate, heavy-duty, and quick wash options, enabling users to customize their laundry experience. The intuitive control panel allows for easy selection of settings, and the clear display provides information on cycle progress and remaining time.

In terms of design, both washing machines feature a sleek, modern aesthetic that complements various home decors. Their robust construction ensures durability, while the stainless steel drums resist chipping and snagging, promoting longevity.

Ultimately, the Samsung WA456DRHDWR and WA400PJHDWR washing machines deliver excellent washing performance, various technological innovations, and energy efficiency, making them reliable choices for anyone in need of a robust laundry solution.
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