TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

TROUBLE DIAGNOSIS

No Key Operation

•Option and Function buttons respond differently according to each cycle.

•Child Lock is being activated. To exit, hold down Spin level key and soil level key simultaneously until it sends out a beeping sound.

•When “End“ illuminates on the display, only Power button works. Press Power button and make new cycle selections.

Will Not Drain

•Check for any kink on the drain hose. If any, straight it out.

•Check for any restriction in the drain hose.

•Close the door and press the Start/Pause Button. For safety reasons, the washer does not tumble or spin with the door open.

•When it is freezing outside, check if it is frozen inside the drain hose.

•Check if the water level signal input is correct. Go to Board Input Test Mode.

•Go to Quick Test Mode and do Drain Pump Test.

•Check if there is any twist in the hose (the one between Tub and Drain Pump).

•Check if it reads AC 120V at the pump when a spin cycle is selected.

•Read the winding resistance of the pump motor. (15±10% Ohms)

•Check the pump at Pin #3 of CN6 and pin #7 of CN4 on PCB. It should read AC 110~120V. (Refer to PCB Connector Check)

Wrong Water Temperature

•Check if both of the water taps are fully open.

•If the water heater is located far from the washer, screw out the hot water tap and let its water pass until you get hot water.

•Too Hot/Too Cold: Reduced amount of water is supplied while PCB controls the influx to regulate the actual temperature of the water in the tub. This may appear to be significantly hotter/colder than expected.

•Check if the temperature selection is correct.

•Disconnect inlet hoses from the Water Valve and remove any residue in the inlet screens.

Noisy and/or Vibration/Walking

•Check if the washer is leveled and the lock nuts are tightened up on the bottom plate.

•Check if all of the shipping bolts and spacers are removed from the back panel.

•Check if load is big enough and there is no unbalance.If there is not enough load, put in a few towels to balance it.

•Check if the motor is fastened enough.

•Remove various trouble contributors (such as dust coat on the floor).

Buttons do not Respond

•Option and Function buttons respond differently according to each cycle.

•Child Lock feature has been selected. To disable feature press and hold Temp. and Spin simultaneously until a beep is heard.

•When display shows “End”, only the Power button will function. Press Power and make new cycle selections.

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Samsung WA400PJHDWR, WA456DRHDWR No Key Operation, Will Not Drain, Wrong Water Temperature, Noisy and/or Vibration/Walking
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WA400PJHDWR, WA456DRHDWR specifications

The Samsung WA456DRHDWR and WA400PJHDWR are two prominent washing machines that showcase the brand's commitment to innovation and efficiency in laundry solutions. Both models embody advanced technologies, making them suitable options for modern households seeking convenience, cleaning performance, and energy efficiency.

The Samsung WA456DRHDWR features a large capacity drum of 4.5 cubic feet, allowing users to wash significant loads in one cycle. This is particularly beneficial for families or those who do frequent laundry, as it reduces the number of loads and saves time. The washing machine is equipped with Samsung's AquaJet technology, which enhances washing performance through its unique water flow system. This technology penetrates fabrics deeply, effectively removing tough stains and providing a cleaner wash.

A standout feature of the WA456DRHDWR is its Eco Bubble technology. This innovative system generates bubbles that activate detergent even in cold water, allowing for an efficient cleaning process while saving energy. Users can wash their clothes in cold water without sacrificing cleaning power, making it an environmentally friendly choice. The machine also includes Smart Care, a feature that allows users to troubleshoot issues through their smartphone, offering convenience and minimizing downtime.

On the other hand, the Samsung WA400PJHDWR offers a slightly smaller capacity at 4.0 cubic feet, but it brings its own unique set of features to the table. This model also utilizes Eco Bubble technology, ensuring effective stain removal while being gentle on fabrics. The Air Turbo Drying System is another highlight, designed to reduce drying time by enhancing air circulation within the drum, providing fresher, drier clothes in less time.

Both models come equipped with a range of washing cycles tailored for different needs, including delicate, heavy-duty, and quick wash options, enabling users to customize their laundry experience. The intuitive control panel allows for easy selection of settings, and the clear display provides information on cycle progress and remaining time.

In terms of design, both washing machines feature a sleek, modern aesthetic that complements various home decors. Their robust construction ensures durability, while the stainless steel drums resist chipping and snagging, promoting longevity.

Ultimately, the Samsung WA456DRHDWR and WA400PJHDWR washing machines deliver excellent washing performance, various technological innovations, and energy efficiency, making them reliable choices for anyone in need of a robust laundry solution.
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