troubleshooting

 

PROBLEM

CHECK

Washing machine won’t work

Is the water tap opened?

 

 

 

Is the washer plugged in?

 

 

 

Is the power cut off?

 

 

 

Is there enough water?

 

 

 

 

Water dose not drain

Is the drain hose down? (No pump)

 

 

 

Is the drain hose frozen?

 

 

 

 

 

 

Is the drain hose clogged?

 

 

 

If the water dose not drain in 30 minutes, a buzzer will sound, and

 

 

 

the remaining time indicator will show “5E”.

Water is not supplied

Is the water tap opened?

 

 

 

Is the water cut off?

 

 

 

 

 

 

Is the water supply hose or hose connection clogged?

Is the water tap frozen?

If the water supply is not fi nished in 1 hour or there is no change in the water level 5 minutes (10minutes for some models) after the water supply has started, the buzzer rings and “4E” is displayed on the remaining time indicator.

Spinning does not work

Is the laundry spread out evenly in the washer?

 

 

 

 

 

 

 

In the washer set on a sturdy fl at surface?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Water is overfl owed

Restart after spinning.

 

 

 

 

 

 

 

If the error sign still indicates, call agency.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This indicates that a Child Lock

The error message blinks at a 1 second interval and the water is

error occurred

drained with an alarm sound.

 

 

 

 

 

 

 

(Displayed message: “CL” or “dE”)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This function is to prevent children from drowning when falling into

 

 

 

 

 

 

 

the wash tub. When draining is complete and you turn the power off

 

 

 

 

 

 

 

and then on, the washing machine will operate normally.

To clear “CL” display, after draining is complete, close the door of the washing machine, turn the power off and then on.

Water leakage error

Check if the end of the drain hose is placed on the fl oor. (The hose

 

 

 

should be hung over the pump - hose guide.)

 

 

 

Check if the drain hose is clogged by any foreign substances.

 

 

 

 

 

If the error remains, call the service center.

TROUBLESHOOTING 04

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