Problem |
| Action | |
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| • Make sure all hose connections are tight. | ||
| • Make sure the water supply hose's rubber packing is in the | ||
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| correct position. Screw tightly again. | |
| • Make sure the end of the drain hose is correctly inserted and | ||
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| secured to the drain system. | |
Leaks water. | • | Avoid overloading. | |
• | Use high efficiency (HE) detergent to prevent oversudsing. | ||
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| • Make sure the water supply hose is not kinked. | ||
| • If the water supply is too strong, water may leak. Close the | ||
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| water tap a little. | |
| • Make sure water is not leaking from the water tap. If so, | ||
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| repair the water tap. | |
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| • Use high efficiency (HE) detergent to prevent oversudsing. | ||
Excessive suds. | • Reduce the detergent amount for soft water, small loads, or | ||
| lightly soiled loads. | ||
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| • | ||
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| • Use warm water to disconnect the water supply hose and | ||
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| drain hose. Soak them in warm water. | |
The spin basket or | • | Fill the spin basket with warm water, and then wait for about | |
drain/supply hose is |
| 10 minutes. | |
frozen. | • | Put a hot towel on the drain hose connector. | |
| • Reconnect the water supply hose and drain hose, and check if | ||
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| water is supplied properly. | |
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| • Make sure the drain hose is not clogged, and is hung over the | ||
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| drain hose hook. Fill the spin basket halfway with water, and | |
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| try spinning again. | |
Water drains out | • Lift the end of the drain hose to prevent water from draining. | ||
| Fill the spin basket halfway with water, and then run spinning | ||
immediately. |
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| after releasing the drain hose. | ||
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| • Make sure the drain hose is installed correctly. See the | ||
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| installation section of this user manual and adjust the position | |
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| of the drain hose as instructed. | |
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Stains on clothes. | • | Clean the magic filter. | |
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| • Excessive suds collect in recesses and can cause foul odours. | ||
Has odours. | • | Run cleansing cycles to sanitize periodically. | |
•Dry the washing machine interior after a cycle has finished.
If a problem persists, contact a local Samsung service centre.
Troubleshooting
English 37
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