Troubleshooting

Troubleshooting

Problem

 

Action

 

 

 

High temperature heating check

HC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

The WaterLevel sensor is not working properly.

 

• Try power off and restarting the cycle.

 

• Check WaterLevel Sensor wire harness.

 

• If the information code remains, contact a customer service

1C

 

centre.

 

 

NOTE

 

 

When the washer displays the “1C” code, the washer do

 

 

draining for 3 minutes. During this time, the Power button is

 

 

inoperative.

 

 

 

The MEMS sensor is not working properly.

8C

• Turn the machine off, and restart the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and sub PBAs.

AC

• Try power off and restarting the cycle.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and inverter PBAs.

 

• Depending on the state, the machine may automatically returns

AC6

 

to normal operation.

Turn the machine off, and restart the cycle.

 

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

If any information code keeps appearing on the screen, contact a local Samsung service centre.

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Samsung WD80M4B33JW/EE, WD80M4B33IW/EE, WD70M4B33JW/EE manual To normal operation