Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the door is firmly closed.

•Make sure the washing machine is plugged in.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).

•Make sure that the shipping bolts are removed (see page 3).

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

•Make sure the drain hose is not squashed or bent.

•Make sure the debris filter is not clogged

The Door does not open

•The door will not open until 3 minutes after the machine stops or the power turns off.

Understanding error messages

Error displayed

Solution

 

 

 

• Close the door.

 

 

 

 

 

 

 

•Make sure the source water faucet is turned on.

•Check the water pressure.

•Clean the debris filter.

•Make sure the drainage hose is installed correctly.

•Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

SAMSUNG Washing Machine Owner’s Instructions 15

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Samsung WF-J854/YLV manual Troubleshooting, Problems and solutions, Understanding error messages
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WF-J854/YLV specifications

The Samsung WF-J854/YLV is an innovative washing machine that combines advanced technology with aesthetic design, making it a popular choice for modern households. This front-loading washer is engineered to provide an outstanding laundry experience, with a focus on efficiency, performance, and ease of use.

One of the standout features of the WF-J854/YLV is its EcoBubble technology. This revolutionary system generates bubbles during the wash cycle, allowing detergent to penetrate fabrics more quickly and efficiently, even in cold water. This means that users can save on energy costs by washing clothes in colder temperatures while still achieving a deep clean. The EcoBubble technology not only preserves the quality of the fabrics but also contributes to a more sustainable laundry routine.

Another prominent feature of this model is its powerful Digital Inverter Motor. This motor is designed to operate quietly and efficiently, reducing noise levels significantly during both washing and spinning cycles. It also enhances reliability and longevity, as it minimizes wear and tear compared to conventional motors. Additionally, the Digital Inverter Motor is backed by a 10-year warranty, offering peace of mind to consumers.

The machine boasts a generous capacity, accommodating up to 8.5 kg of laundry per load. This makes it ideal for families or individuals with larger laundry needs, as it reduces the number of cycles required and saves time. The WF-J854/YLV is equipped with various wash programs tailored to meet different fabric care requirements, including options for delicate clothes, heavy-duty items, and quick washes.

For added convenience, the Samsung WF-J854/YLV features a Smart Control option, allowing users to remotely monitor and control their laundry through a smartphone app. This innovative feature enables users to start, pause, or schedule washes from virtually anywhere, making it particularly helpful for busy families.

The machine is also designed with safety in mind, featuring a child lock function and a door lock system that prevents accidental openings during the wash cycle. This ensures that children are kept safe while the machine is in operation.

In conclusion, the Samsung WF-J854/YLV brings a host of modern features and technologies to the forefront of laundry care. With its EcoBubble technology, Digital Inverter Motor, and smart capabilities, it stands out as a reliable and efficient appliance that meets the demands of contemporary life. Its combination of capacity, performance, and intelligent functionality makes it a worthy addition to any household.
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