troubleshooting
PROBLEMS AND SOLUTIONS
PROBLEM | SOLUTION |
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The washing machine | • Make sure the door is firmly closed. |
will not start | • Make sure the washing machine is plugged in. |
| • Make sure the water source faucet is turned on. |
| • Make sure to press the Start/Pause button. |
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No water or insufficient | • Make sure the water source faucet is turned on. |
water supply | • Make sure the water source hose is not frozen. |
| • Make sure the water intake hose is not bent. |
| • Make sure the filter on the water intake hose is not clogged. |
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Detergent remains in the | • Make sure the washing machine is running with sufficient water |
detergent drawer after | pressure. |
the wash program is | • Put the detergents in the inner parts of the detergent drawer(away from |
complete | the outside edges). |
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Washing machine | • Make sure the washing machine is set on a level surface. If the surface is |
vibrates or is too noisy | not level, adjust the washing machine feet to level the appliance. |
| • Make sure that the shipping bolts are removed. |
| • Make sure the washing machine is not touching any other object. |
| • Make sure the laundry load is balanced. |
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The washing machine | • Make sure the drain hose is not squashed or bent. |
does not drain and/or | • Make sure the water hose mesh filter is not clogged. |
spin |
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The Door does not open | • Disconnect the power plug from the power supply. |
| • Remove the water from the washing machine. |
| • Use a screwdriver to pop off the plastic base cover. Set it aside. |
| • Locate the orange plastic tab and pull forward to open the door. |
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20_ Troubleshooting
