troubleshooting

PROBLEMS AND SOLUTIONS

PROBLEM

SOLUTION

 

 

The washing machine

• Make sure the door is firmly closed.

will not start

• Make sure the washing machine is plugged in.

 

• Make sure the water source faucet is turned on.

 

• Make sure to press the Start/Pause button.

 

 

No water or insufficient

• Make sure the water source faucet is turned on.

water supply

• Make sure the water source hose is not frozen.

 

• Make sure the water intake hose is not bent.

 

• Make sure the filter on the water intake hose is not clogged.

 

 

Detergent remains in the

• Make sure the washing machine is running with sufficient water

detergent drawer after

pressure.

the wash program is

• Put the detergents in the inner parts of the detergent drawer(away from

complete

the outside edges).

 

 

Washing machine

• Make sure the washing machine is set on a level surface. If the surface is

vibrates or is too noisy

not level, adjust the washing machine feet to level the appliance.

 

• Make sure that the shipping bolts are removed.

 

• Make sure the washing machine is not touching any other object.

 

• Make sure the laundry load is balanced.

 

 

The washing machine

• Make sure the drain hose is not squashed or bent.

does not drain and/or

• Make sure the water hose mesh filter is not clogged.

spin

 

 

 

The Door does not open

• The door will not open until 3 minutes after the

 

machine stops or the power turns off.

 

 

UNDERSTANDING ERROR MESSAGES

ERROR CODE

SOLUTION

 

 

 

dE

•

Close the door.

 

 

4E

• Make sure the source water faucet is turned on.

• Check the water pressure.

 

 

 

5E

• Clean the debris filter.

• Make sure the drainage hose is installed correctly.

 

 

 

 

• Laundry load is unbalanced; loosen any tangled laundry.

UE

 

If only one item of clothing needs washing, such as a bathrobe or jeans,

 

the final spin result might be unsatisfactory and an “UE” error message

 

 

 

 

will be shown in the display window.

 

 

 

cE/3E

•

Call after-sales service.

 

 

 

Before contacting After-Sales service:

1.Try to remedy the problem (See “Troubleshooting” on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

04 Troubleshooting

Troubleshooting _19

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Samsung WF8650S6C1/XSV, WF8750S6C1/XSV manual Troubleshooting, Problems and Solutions, Understanding Error Messages
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WF8650S6C1/XSV, WF8750S6C1/XSV specifications

The Samsung WF8750S6C1/XSV and WF8650S6C1/XSV are part of Samsung’s innovative line of front-loading washing machines designed to enhance laundry efficiency while delivering superior cleaning performance. These models are characterized by their sleek design, advanced features, and energy-efficient technologies, making them a top choice for modern households.

One of the key features of both models is the EcoBubble technology. This innovative feature generates bubbles that penetrate fabric quickly and effectively, allowing for a more thorough wash at lower temperatures. This not only saves energy but also protects delicate fabrics from damage, ensuring your clothes come out cleaner without the need for harsh washing conditions.

Another significant aspect is the Precision Clean option, which uses powerful jets to deliver targeted cleaning. This feature is especially beneficial for tackling tough stains, providing customized wash cycles that adjust the duration and intensity according to the load type. The Samsung WF8750S6C1/XSV and WF8650S6C1/XSV also come equipped with Load Sensor technology, which automatically detects the weight of the laundry and adjusts water and energy usage accordingly, promoting optimal efficiency.

Both models boast a generous capacity, accommodating large laundry loads without compromising on performance. The diamond drum design, featured in these machines, enhances the washing process by preventing fabric snagging while effectively removing dirt and stains. Additionally, the Quiet Drive Motor technology ensures that the washing cycle is whisper-quiet, making it suitable for use at any time of the day.

The built-in Smart Check feature is another highlight, offering a convenient way to troubleshoot issues via a smartphone app. Users can monitor their washing machine’s performance and receive notifications about maintenance needs or operational irregularities, enhancing the overall user experience.

Moreover, energy efficiency is a hallmark of these Samsung washing machines. With high Energy Star ratings, they significantly reduce water and electricity consumption, contributing to lower utility bills and environmental sustainability. Whether you're tackling everyday laundry or specialized loads, the Samsung WF8750S6C1/XSV and WF8650S6C1/XSV deliver a reliable, high-quality washing experience that meets the demands of today’s busy lifestyles.
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