Information codes

Troubleshooting

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code

Action

Water is not supplied.

	• Make sure the water taps are open.
	• Make sure the water hoses are not clogged.
	• Make sure the water taps are not frozen.
4C	•	Make sure the washing machine is operating with sufficient
		water pressure.
	• Make sure that the cold water tap and the hot water tap are
		properly connected.
	•	Clean the mesh filter as it	may be clogged.

	•	Make sure the cold water supply hose is firmly connected to
4C2		the cold water tap. If it is connected to the hot water tap, the
		laundry may be deformed with some cycles.

	Water is not draining.
	• Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is positioned correctly, depending
		on the connection type.
5C	•	Clean the debris filter as it	may be clogged.
	• Make sure the drain hose is straightened all the way to the
		drain system.
	• If the information code remains, contact a customer service
		centre.

	Operating the washer with the door open.
dC	•	Make sure the door is properly closed.
	• Make sure laundry is not caught in the door.

	Water has overflowed.
OC	•	Restart after spinning.
OC	• If the information code remains on the display, contact a local

		Samsung service centre.

	Check the drain hose.
	• Make sure the end of the drain hose is placed on the floor.
LC, LC1	•	Make sure the drain hose is not clogged.
	• If the information code remains, contact a customer service
		centre.

52 English

Untitled-21 52

2017-09-29 2:39:49

WW70J5355MW/AD, WW70J5355FW/AD specifications

Samsung WW9AJ6400CW/EG and WW70J5355MW/AD are two outstanding washing machine models that reflect the brand's dedication to innovation, performance, and energy efficiency. Both machines are designed to cater to the modern household's needs while providing advanced technology to ensure optimal cleaning results.

The Samsung WW9AJ6400CW/EG is a front-loading washing machine that boasts a generous capacity of 9 kilograms, making it ideal for large families or those with substantial laundry demands. This model is equipped with Samsung's EcoBubble technology, which allows for effective cleaning even at lower temperatures. It generates bubbles that penetrate fabric quickly, ensuring that detergent reaches even the most stubborn stains while being gentle on clothes.

One of the key features of the WW9AJ6400CW/EG is its Digital Inverter Motor. This motor operates quieter and more efficiently than traditional motors, resulting in reduced energy consumption and increased reliability. The washing machine also comes with a variety of wash programs and options, including Quick Wash for fast turnaround on lightly soiled garments, and an Allergy Care program that helps eliminate allergens from fabrics, making it perfect for those with sensitive skin.

On the other hand, the Samsung WW70J5355MW/AD is a 7-kilogram front loader that balances features and affordability. It also incorporates EcoBubble technology, ensuring effective cleaning while being energy-efficient. The model offers a diamond drum design, which prevents fabric snagging and helps maintain the quality of the clothing.

The WW70J5355MW/AD features a ceramic heater that is more resistant to scaling and corrosion compared to conventional heaters, leading to a longer machine lifespan and stable performance. Additionally, the machine’s Smart Check feature allows users to troubleshoot problems using a smartphone app, providing convenience and saving time on service calls.

Both washing machines are designed with user-friendly interfaces and durable construction. They come equipped with energy-efficient ratings, contributing to lower utility bills, which is a critical aspect for environmentally conscious consumers.

In summary, Samsung's WW9AJ6400CW/EG and WW70J5355MW/AD models represent a blend of advanced technology, versatility, and efficiency, making them excellent choices for families looking for reliable washing solutions. Their innovative features like EcoBubble technology, Digital Inverter Motor, and user-centric designs demonstrate Samsung’s commitment to enhancing the laundry experience.

Samsung WW70J5355FW/AD, WW70J5355MW/AD Information codes, Make sure the drain hose is not clogged

Models: WW70J5355MW/AD WW70J5355FW/AD

Troubleshooting

Information codes

Make sure the drain hose is not clogged.

WW70J5355MW/AD, WW70J5355FW/AD specifications