12 Troubleshooting
There are some issues that may cause an application error window to be displayed, showing one or more error codes and descriptions. These are listed in the table below.
Error code | Short description | Full description |
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An internal database error has occurred. Restart the application. | ||
| error | If the problem persists, contact your reseller. |
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Disk error: can't create temporary | The application does not have sufficient system resources to create | |
| storage in infrastructure | temporary data. You are recommended to restart the application. Before |
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| restarting the application, check that, for example, your hard disk has |
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| sufficient free space. |
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Disk error in analysis | The application does not have sufficient system resources to perform the | |
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| file analysis. It is recommended to restart the application. Before restarting |
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| the application you can check if for example your system has sufficient disk |
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| space. |
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Analysis: application or resources | The application stopped working. One of its resources is not responding. | |
| not found or no access permissions | You are recommended to restart the application. |
If the problem persists, the application may need to be reinstalled. Contact your reseller if necessary.
Disk error: can't create temporary | |
| storage in job processing |
The application does not have sufficient system resources to process a job you want to print. You are recommended to restart the application. Before restarting the application, check that, for example, your hard disk has sufficient free space.
Application or resources not found | |
| or no access permissions |
The application stopped working. One of its resources is not responding. You are recommended to restart the application.
If the problem persists, the application may need to be reinstalled. Contact your reseller if necessary.
Disk error: | |
| disk |
The application does not have sufficient system resources to process an
Disk Error in PDF Library | The application does not have sufficient system resources to analyze a PDF | |
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| document. You are recommended to restart the application. Before |
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| restarting the application, check that, for example, your hard disk has |
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| sufficient free space. |
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Disk error: can't create temporary | The application does not have sufficient system resources.You are | |
| storage in imaging library | recommended to restart the application. Before restarting the application, |
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| check that, for example, your hard disk has sufficient free space. |
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Unsupported printer or required | Check that the printer you are trying to use is supported by the application | |
| license | (see Supported printers on page 5). In particular, check that it is a |
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| PostScript printer. |
Check that the required licenses are installed (see Licensing on page 6).
ENWW | 43 |
